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Old January 8th, 2023
skecherzamzi skecherzamzi is offline
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Join Date: Jan 2023
Posts: 5
Default Trouble with EL and Detector Tool/firmware.

My Max 360 was registered 1 year ago and the subscription has expired.

The device is functional except for Speed Limit display, generally whatever the subscription provides.

1. Subscription fails to renew.

I purchased the $50 subscription from EL app. Card got charged but subscription wasnít activated.

I then purchased 1 year subscription from the web support page $24.- (note this is not the EL $50 subscription). Card got charged but subscription wasnít activated either.

2. Firmware update failed.

I downloaded the Detector Tool for Mac. The serial number lights up green.

However, the check for eligible firmware is hung (progress bar is stuck).

I click the manual U icon, progress bar moves but ends with Update Failed message.

3. Subscription expired message shows when I restart the EL app. Even though I have a detector connected?

Some Qs: Why are there 2 subscription places with different prices? Which one to use?

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