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#1
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I received the Solo, my third one over many years, as an X-mas gift from my wife. The unit would shut down for no reason, until I removed the batteries and reinserted them. Escort had me send them the unit and they replaced it with a new one. Great customer service.
The new unit has done the same thing since I received it. I've had it for a while now and have to remove the batteries periodically. Anyone else having the same problem? It gets old not knowing whether you're covered or not over a long road trip. Further, is there a fix for this? Thanks. |
#2
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I am very sorry to hear about the continued issue you are having with your Solo S3. First be sure that your batteries have adequate power. If they do then please contact our service department. This is not normal.
__________________
![]() Escort Radar customer service is available from 9am-5:00pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you. |
#3
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This can happen with relatively new batteries. It simply shuts off. I have to remove the batteries and reinsert them and, viola, the unit starts up without issue. It's an intermittent problem and was the same with the unit that was replaced.
I will reach out to customer service. I've seen other posts on here about this so I was hoping this was a systemic issue that had been addressed with some kind of update or redesign. This never happened with my older models. Only the new one. |
#4
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Did you try a different set of batteries? A battery can be defective even though it is new.
Are all AA battery types approved for use in the S3? Ni MH? Lithium? Or is it alkaline only? GTO_04 |
#5
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HemiSam |
#6
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That is definitely not normal!
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#7
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I've had my S3 for going on 10 years now, it has occasionally presented the same problem as described here. Up till now it has been a minor annoyance. Recently it would only stay powered up for a few seconds. I like the unit, but figured after 10 years, perhaps that's a reasonable life expectency. So I went to the Escort site to buy another one and noticed a lot of changes with the portfolio and the nearest replacement was expensive. So given the consistent discussion here about battery placement, I purchased a generic car 12V outlet plug /cord with a modular jack on the other end that fits the detector. At first test, the S3 powered up and worked fine on car outlet power. I realize this defeats the purpose of "cordless" , but I'm $450 ahead so far, and still have my S3 which I like. Thanks for the posts
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