ESCORT iXc won't power up

[richthib]

I have the Escort iXc with dash cam setup. One day I noticed it wasn't powering up. I checked the power source on my 2020 Chevy Equinox and had power. I assumed the power cord failed. I ordered a new power cord from Escort and same problem. Neither my dash cam or my iXc will power up wether hooked up together or individually. I hooked up a USB connection directly to my iXc and it powered up but got a message "Low Power" and it powered down. I then tried the USB connection on the dash cam and it powered up but not the iXc. What could be the problem?

[flylow7f39]

From what you wrote it sounds as if it needs to be repaired/serviced. Call Escort Radar customer service right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

https://www.escortradar.com/pages/li...irable-devices
Devices that Escort currently supports with repair services:

Redline EX
Redline 360c
8500 X50 Black
Solo 4
MAX 360
MAX 360c
9500ix
ESCORT iXc
X80
MAX 3
S75G
9500ci (Pro version only, Serial 63)
iX Ci
ZW5/ZR5
MAX Ci 360

** Max ci & Max ci 360, Ix-CI & Platform models (service provided by Authorized Specialists only)

Time to upgrade? Click here for Trade-In Program details!

https://www.escortradar.com/pages/re...fo-and-pricing
"For in warranty items, there is no charge other than for shipping the item to us."

"Tier 1 repair ($39.95)

Covers outer case replacement, speaker replacement, software updates and other minor issues. *only 1 issue is covered at this price. For multiple issues, please consider Tier 2 or 3 repair level.
Paid return shipping

Tier 2 ($99.95)

Covers any reported internal issue
90-day warranty
Paid return shipping

Tier 3 (Premium) Service ($139.95)

Covers any internal reported issue
Full inspection and testing along with any additional necessary repairs
Sensitivity check and calibration if necessary
Software updates
Replacement cord and mount
Paid return shipping
Full 1-year factory “bumper to bumper” warranty

Our best value!"

[Chetly]

Just started having the same problem as of this last Tuesday after a Wi-Fi update I’ve gone through three power cords all of them have now blown I’m gonna have to reset the detector to factory to see if that solves the problem

Ixc paired with original Dash cam. It seems strange that the radar detector is blowing the internal fuse on the power cords that just doesn’t seem normal but I don’t have any other issues with my cigarette outlet in my truck And there’s only started happening as of October 12, 2021 when I did a firmware update