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  #1  
Old April 4th, 2021
Bogiepar Bogiepar is offline
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Join Date: Apr 2021
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Default M1 Problems

I am now on my second M1 camera. Sent the first one back for the same reason as the problem I’m having on my second unit.

M1 will randomly shut off. I will look up and see a solid red light, or sometimes I’ll see a solid green light which means it has stopped recording. Sometimes the led is completely off. This is highly intermittent. My camera may work for a couple of days straight, other times it will happen 10 minutes after getting in my car.

It is hooked up to a MAX II detector.

I’ve disconnected it from the MAX II to see if that was the problem, but the camera did eventually shut down, so it’s not my detector. I’ve used the coiled Escort smart cord, and then had it hardwired with the straight smart cord, same problem happens.

The only common denominator now, is I drive a Jeep Grand Cherokee. If it’s not the power cable, and it’s not the detector what is it?

I’ve sent an email to Escort, but they’ve completely ignored me.
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  #2  
Old April 5th, 2021
pattonrl3 pattonrl3 is offline
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Join Date: Apr 2021
Posts: 1
Unhappy M1 Flashing red, green and beeping

Hello - I bought the M1 2 weeks ago to go with my Escort Redline 360c and I having issues too. I sent them an email and no response either. I called the customer service number today and requested a call back. Pretty frustrating
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  #3  
Old April 5th, 2021
Bogiepar Bogiepar is offline
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Default

Have to say Im not very impressed with Escort customer service at all. Considering the prices they charge for their products, youd think they would be much better with after sales service.
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  #4  
Old September 21st, 2021
Smitty846 Smitty846 is offline
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I am having a problem with my camera too. It will randomly shut off. There will be no light on at all.
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  #5  
Old September 21st, 2021
Bogiepar Bogiepar is offline
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Default

Quote:
Originally Posted by Smitty846 View Post
I am having a problem with my camera too. It will randomly shut off. There will be no light on at all.
Do you happen to use an IPhone XS? When I upgraded to an IPhone 12, the problem went away.
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  #6  
Old October 20th, 2021
Martini411 Martini411 is offline
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Join Date: Jan 2021
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Default Just Started Having M1 Issues

I've had my Red Line 360/M1 combination for nearly a year, and just today things went all wonky. The LED shows a blinking RED. I try to restart, LED starts RED then breifly goes GREEN, then back to blinking RED and beeping. I tried a different SD card with no change.
Also, when I try to connect with the app, it goes through the motions, like it is going to connect, but then shows an "information error", then promptly quits the app.
I am going to try re-flashing the firmware, I will re-post here with the results...

So, I removed the SD card because I wanted to see what was on it, clip wise, before I reformat and lose everything.
Well, turns out that the entire 64Gb was filled with "locked" clips, and all from random times and dates. I haven't been in any accidents or anything that would warrent the accelerometer to trigger the overwrite protection system. I had no idea that the accelerometer that drives the lock-out/save feature had three levels of sensitivity. Plus I could not find any documentation addressing this feature either. So I set the accelerometer to "3", or the heaviest setting, reformatted the SD card/erased all of the locked clips, and problem solved.
It's just a little upsetting that a setting this important is completely overlooked. I realize that anything as far as a manual or documentation is bare-bones at best, but come on Escort....
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I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort LIVE-RIP boo hoo...

Last edited by Martini411; 2 Weeks Ago at 03:27 AM. Reason: Problem Solved!
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  #7  
Old October 25th, 2021
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Esc0rtFan Esc0rtFan is offline
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Sounds like you should give customer service a call.
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I use the following Escort Products

Escort Redline 360c
Escort Maxcam360c
Escort Live and Drive Smarter App
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST.. It is best to call at opening time and choose the call back option so you can get a call back during the day.
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