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Old November 22nd, 2013
n1lqs n1lqs is offline
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Join Date: Nov 2013
Posts: 3
Default app or detector

I have been told by more then one person that the problem is most likely the cord . is there a way to know which it is. in my case I have had times in the last couple days where everything works fine for awhile before the message comes back and the app loses Bluetooth regardless if the powercord is showing the Bluetooth light is lit. no one seems to know what ku means either .the detector works fine by itself so hopefully the cord will resolve this problem
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Old November 22nd, 2013
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 17,087

n1lqs, your SmartCord Live cord and detector should be serviced. It's probably just the cord but best to send in both just in case. I'm sorry to hear about this happening on new equipment. Did you stretch the cord really far? While there can be other causes, if the wires come out of the plug-in then this will happen.

See this stickied post in all of the Escort Live sections.

Escort Radar customer service is available from 9am-5:00pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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9500ix, bluetooth communication, firmware, no ku, smartcord

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