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Old September 14th, 2022
intel1212 intel1212 is offline
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Default My Max360 just came back from repair

6+ year old detector. It was in fairly rough shape, display severely faded or burned out, bluetooth not working any more, top buttons worn/warped. This unit was used in very hot conditions in Vegas.

The unit I just recieved looks completely renewed. I went with the Level 3 maintenance. This is 2nd time I sent this in as 1st time was with the warranty program. Display was replaced, unit was cleaned well, bluetooth module replaced, top buttons replaced, and top cover replaced with new magnetic mount type connector. They included a new magnetic mount connector and new 12v power cable.

I am very impressed! Unit looks brand new. They even put a new, but with same number, serial number sticker. Well worth the money IMO as compared to buying another radar detector.
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Old September 15th, 2022
ThomThom ThomThom is offline
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How much did they charge?
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Old September 15th, 2022
poolmon poolmon is offline
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Mine always came back looking like brand new also.
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Old September 15th, 2022
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TBNTX TBNTX is offline
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Ditto from me. If you have to send in and Escort detector for service, you will typically get a unit that appears to be factory new. That's how Escort builds repeat customers.
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Last edited by TBNTX; September 15th, 2022 at 02:21 PM.
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Old September 15th, 2022
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by ThomThom View Post
How much did they charge?
https://www.escortradar.com/pages/re...fo-and-pricing
"Tier 1 repair ($39.95)

Covers outer case replacement, speaker replacement, software updates and other minor issues. *only 1 issue is covered at this price. For multiple issues, please consider Tier 2 or 3 repair level.
Paid return shipping

Tier 2 ($99.95)

Covers any reported internal issue
90-day warranty
Paid return shipping

Tier 3 (Premium) Service ($139.95)

Covers any internal reported issue
Full inspection and testing along with any additional necessary repairs
Sensitivity check and calibration if necessary
Software updates
Replacement cord and mount
Paid return shipping
Full 1-year factory “bumper to bumper” warranty

Our best value!"
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If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.
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Old September 17th, 2022
ThomThom ThomThom is offline
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Thanks.
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Old September 18th, 2022
evanborkow evanborkow is offline
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What was the turn around time?
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