Escort Radar Forum  

Go Back   Escort Radar Forum > Windshield Radar Detectors > ESCORT iX

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old January 4th, 2021
MixMaster Rick MixMaster Rick is offline
Junior Member
 
Join Date: Aug 2017
Posts: 5
Default Firmware Update Failed!

All,

I have an Escort IX that I purchased late 2017 and I regularly use the Detector Tools to check for new Firmware and to update the Defender Database which I renewed recently. I am unable to update the Firmware since about two weeks ago. I'm positive my connector cable is fine especially since I was able to update the Defender DB a few days ago. The error message simply says it was unable to update and that it failed. Please refresh my memory...
Do I need to purchase another subscription to be able to get new Firmware? As a result of Covid, Escort support has been unavailable; I sent them a request for help.

Thanks is advance for your time.

Rick

Last edited by MixMaster Rick; January 4th, 2021 at 05:59 PM.
Reply With Quote
  #2  
Old January 5th, 2021
flylow7f39 flylow7f39 is offline
Moderator
 
Join Date: Nov 2010
Posts: 3,851
Default

Quote:
Originally Posted by MixMaster Rick View Post
Do I need to purchase another subscription to be able to get new Firmware?
No, subscription is not required to update the firmware.

Quote:
Originally Posted by MixMaster Rick View Post
As a result of Covid, Escort support has been unavailable; I sent them a request for help.
Call right after they open. Option 2 and then after the pause choose the call back option. You really need to call at 9AM to get added to the callback cue before it's full.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

They are not responding to email at this time.
__________________
__________________________________________________ ______________________________________
Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

Last edited by flylow7f39; January 5th, 2021 at 07:19 AM.
Reply With Quote
  #3  
Old January 5th, 2021
MixMaster Rick MixMaster Rick is offline
Junior Member
 
Join Date: Aug 2017
Posts: 5
Default

That's great news- Thanks for responding.
Reply With Quote
  #4  
Old March 20th, 2021
Hefner413 Hefner413 is offline
Junior Member
 
Join Date: Mar 2021
Posts: 4
Default

I have the iX and I just updated. I still had the original firmware of 1.0. I updated successfully and it reports that the current firmware is 1.1? I searched the forums and it seems as though 1.1 was from around 2018... So over 3 years, there have been no firmware updates?
Reply With Quote
  #5  
Old 2 Weeks Ago
sdrawkcaB's Avatar
sdrawkcaB sdrawkcaB is offline
Junior Member
 
Join Date: Jun 2018
Location: ~
Posts: 22
Default

Quote:
Originally Posted by Hefner413 View Post
I have the iX and I just updated. I still had the original firmware of 1.0. I updated successfully and it reports that the current firmware is 1.1? I searched the forums and it seems as though 1.1 was from around 2018... So over 3 years, there have been no firmware updates?
Things are only fixed if they're broken. If you can point out broken software features to Escort, you may succeed in getting them to issue a firmware fix for it. Is there some specific issue you're experiencing?
__________________

Beltronics: GT-360 | GT-7 | GT-1 | Pro 300 | Pro 100 | RX65a | RX65i | RX65ru | RX65 M4 | Magnum BS/RDR Dual WB LNAs
Escort: Max 360c | Max 360 BLE | Max 360 BTC | Max II | Max 2 | Max | RedLine BS/RDR | iXc | iX | Passport | 8500 X50 INTL | 8500 X50 M4

LIDAR: DragonEye Compact | KSi Pro-LITE+ | KSi ProLaser 2 | KSi ProLaser 3 | KSi ProLaser 4 | LTi TruSpeed SxB | LTi UltraLyte LR B | Stalker LZ-1​

┌────────────────────┐
K a ▁ ▁ ▂ ▃ ▅ ▆ ▇
╘════════════════════╛
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:04 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright 2018 Escort Inc.