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-   -   Major Complaint with DB activation code. (http://escortradarforum.com/forums/showthread.php?t=19695)

DJ23 March 30th, 2021 07:07 PM

Major Complaint with DB activation code.
 
I just renewed my Escort Live Subscription and received an e-mail with instructions on how to receive my activation code. Right now I can't mesh my Escort Live with my Max 360 CI and I was hoping that by activating the code it will work. The problem is, is that this isn't as user friendly as it was in the past. The link takes you to a "SendOwl" web site and ask you if you want to sign up and pay for an account. Why would I need to do that. I just paid for a new subscription to Escort Live. This should be easier. Bottom line is I can't stand all of these hoops you have to jump through now just get a subscription activated and update your detector. If anyone can offer any advice let me know. Otherwise I'll have to call Escort back again and see why this has been made so difficult.

Jay

Delmo April 5th, 2021 08:06 AM

Activation Code Complaint
 
I have not used the activation code or anything related in about 18 months; however, I do not recall any issues whatsoever. The process was seamless and functioned well. I have no clue what "SendOwl" is. Perhaps your link is not authentic to Escort and SendOwl is some sort of scam. Have you tried a web search for SendOwl in an attempt to verify legitimacy? I just don't believe that Escort would "partner" with a third party and allow them to charge another fee, but admittedly, I am ignorant about this issue. Good luck.

Butcher318 April 6th, 2021 09:04 PM

Quote:

Originally Posted by DJ23 (Post 158577)
I just renewed my Escort Live Subscription and received an e-mail with instructions on how to receive my activation code. Right now I can't mesh my Escort Live with my Max 360 CI and I was hoping that by activating the code it will work. The problem is, is that this isn't as user friendly as it was in the past. The link takes you to a "SendOwl" web site and ask you if you want to sign up and pay for an account. Why would I need to do that. I just paid for a new subscription to Escort Live. This should be easier. Bottom line is I can't stand all of these hoops you have to jump through now just get a subscription activated and update your detector. If anyone can offer any advice let me know. Otherwise I'll have to call Escort back again and see why this has been made so difficult.

Jay

I will have to double check but Escort has not been charging anything for ESCORT LIVE service. What they have been selling is the DEFENDER DATABASE subscription. Two different things. I know Escort would re-new Escort Live for everyone for free up until 2020. Maybe someone can chime in here and confirm this has or has not changed.

DJ23 April 24th, 2021 11:42 PM

Quote:

Originally Posted by Butcher318 (Post 158604)
I will have to double check but Escort has not been charging anything for ESCORT LIVE service. What they have been selling is the DEFENDER DATABASE subscription. Two different things. I know Escort would re-new Escort Live for everyone for free up until 2020. Maybe someone can chime in here and confirm this has or has not changed.


Called Escort and they talked me through on pairing my phone again and all seems to be working well. What you should do is go to your Blue tooth settings. Remove you the Max 360 CI on devices. Then start the radar detector and allow it to find your phone. It will ask do you want to pair your phone with your radar detector. Select yes and all should work well with Escort Live.

Jay


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