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Old May 18th, 2009
RadarExpert RadarExpert is offline
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Default Passport 9500ix AutoLearn Lock & Unlock

Question:
First I am very happy with my ix, it’s a truly impressive peace of technology. I was particularly excited that ESCORT stated in there (sic) manual that AutoLearn will unlock a particular signal if it’s no longer present at a location that was previously locked out. When I first got my 9500ix I had an A&P false locked out … the store was later taken down so the lock out was gone … after a month or so they built a Walgreen's in the same spot. Then it got interesting – every day for days i passed that location with no alert or spinning icon (automatic doors weren't set up yet). A few days later the doors were back on and my 9500ix was still locking that location out with no alert. This brought up my main concern about AutoLearn – the ix should of unlocked that location according to the manual.

Answer:
In addition to the question above, there have been other questions and comments concerning various readers who have tried in various forms and formats to ‘test’ their 9500ix units for lock/unlock locations (including using K band sources inside their test vehicle, unrealistic test conditions, etc.). In a previous online conversation, we began with the following: “Rather than answer directly to the above (AutoLearn lock/unlock question) other than to comment on the testing by the writer (which I’ll get to in a brief moment), this answer will more generally address the Passport 9500ix AutoLearn lock/unlock artificial intelligence. (Note: if you came from another blog to the ESCORT forum, this entry is the in-depth, full detail answer that was offered at the off-site link).

In commenting on the test as described in the thread – RD testing is always fun and when properly controlled (ie, known test conditions, absolute test parameters and knowledge of the product operation under test), is useful for revealing both expected/planned results and sometimes, testing uncovers surprising unexpected results. The excepted results confirm your knowledge of the test method and the product performance and therefore, the results add confidence to your design position (assumptions). Unexpected results are cause for more questions – did I perform the test correctly, accurately, and/or do I understand the designed operation of the product? In the case of this test, with the blogger’s unexpected results, there are issues concerning both of the above: 1) the test conditions across the whole test are not valid for testing the unlock capabilities of the Passport 9500ix – several (among more than a few) points: using a source mobile inside the test car, testing inside mile of travel termination (the tester’s home), and so on; - 2) the operation of the Passport 9500ix seems to be a bit misunderstood as shown by the expectations and interpretations of the ‘test’ results versus the actual engineering design expectations and performance of the 9500ix as we at ESCORT know it. Because there is misunderstanding (and not error or malfunction) of both the test and the operation of the 9500ix AutoLearn feature, this is where I will focus …

The expectation of the Passport 9500ix (9500ix) AutoLearn feature to perform and do something is to be expected and is complimentary to your smart choice in the purchase and use of a GPS-based superior RD. The test and its results, along with certain details of AutoLearn being misunderstood, is not a fault of anyone – in fact, some misunderstanding or misinterpretation is to be expected. Here’s why:

Let’s begin first by reassuring all 9500ix potential owners and readers that AutoLearn is truly amazing and that it works. Beyond our demanding and extensive testing (which is ongoing), there are literally tens of thousands of the 9500ix units in cars being used today and there is subsequently a huge volume of confirming calls, letters, email and text messages telling us of the operators’ witness to the proper locking and unlocking of the 9500ix AutoLearn feature. And there are dozens of nationally known independent third party publications and consumer testing houses that have tested and reviewed AutoLearn’s industry changing operation. AutoLearn is working in thousands of real-world test beds – actual owners’ vehicles in use in real urban environments. I might add that ESCORT engineers have logged thousands of hours of testing, all combined, under their knowing eyes using the most advanced signal monitoring engineering test equipment on the market today allowing them to see more than just the response of the 9500ix – they can ‘see’ the actual source (or not), the electrical and RF microwave characteristics of the environment in real time and finally, the digital waveforms from the detector indicating to the engineers exactly what the detector microprocessor and software are doing, again in real time. They truly can ‘see it all’ and know exactly what is taking place and how the 9500ix is operating in accordance with full engineering design specifications. If AutoLearn was not operating properly, it would be noticed – know that it is working with meticulous precision. Our engineers would suffer no less.

With all eyes and scrutiny on the operation of AutoLearn and the knowledge that it truly works as designed (and advertised), we will move on to perception and understanding. New technology, especially technology that is a true paradigm shift of a particular industry or product category such as AutoLearn and radar detector state of the art, as a new process and performance capability unseen before is to create that which opens up misunderstanding of the unknown – the current knowledge and standard has just been moved and so our understanding must increase with it. And it is no different with AutoLearn – the general misunderstanding of the operation of the 9500ix AutoLearn arises because it is a very technically advanced, complicated piece of extraordinary engineering. And beyond its originality, its very design is simply difficult to understand (outside of the geniuses behind its design). This performance has until now, never before been accomplished so in answering the call to a real world, very difficult design problem, the answer, though conceptually easy to understand, proves to be incredibly complex in its implementation, period. Or, another way to expand on the answer and help us to understand – if this were easy to do, that being the automatic elimination of false alerts without loss of detection protection performance, then it would have been done already (and most likely would have included designs from competitors who purchase from off-shore houses). But that is not the case – AutoLearn stands alone in its operation and performance.

So it’s a difficult problem solved with an equally complex design – but even it we could understand the design, we still would hold it close. Notwithstanding the level of complexity of the design, the software algorithm and operation are a ‘first in kind’ and as such, are covered by patent protection. As a complex, but highly competitive, industry leading design, it is a proprietary (patent protected) and therefore, hopefully, confidential design – ie, we will never fully divulge its remarkable algorithm and operation. That’s just good competitive business modeling and a healthy business way of life. Our goal is to give our customers the absolute best radar detection protection performance in all driving situations, including not alerting needlessly when there is no real threat and not drive our customers crazy with annoying false alerts. And in serving innovative, complex systems that do more (in this case, less!) and outperform all competitive designs, there is a demanding engineering challenge to be overcome that includes capability, minds, time and great resources. This design is property of ESCORT and its customers who own ESCORT products.

To further help readers and users better understand AutoLearn, here are some brief points that we have observed, including both accurate and inaccurate alike. So in a brief sense, this will be a short commentary on separating assumptions from fact, opinions from design, and partial understanding from true engineering understanding.

Technically Advanced Engineering Systems
The TrueLock and AutoLearn features of the Passport 9500ix are technically advanced engineering systems and therefore, are inherently difficult to fully understand. For example, it has been frequently discussed among internet bloggers here and elsewhere that AutoLearn ‘locks out a signal after 3 passes’ – this is a too simple understatement and is not completely accurate. AutoLearn does not simply count 3 passes and then lock out all false alert signals – there is much more analysis involved in a fasle alert pass and decision on when to index and lock out. There are numerous occurrences where more than and less than 3 is the actual lockout number. Similarly, it has been discussed that in the opposite mode, ie, unlocking, the 9500ix counts down 3 times and unlocks the signal – even more dramatically than in the previous example of locking, unlocking is much more involved and is far more removed than simply ‘counting down 3 passes …’ Because of proprietary concerns, I cannot tell you the count number for either up or down, lock or unlock, but I can tell you that the counting is not the same for both locking and unlocking and, more importantly, the number of passes for a lockout (or oppositely, an unlock situation), is not necessarily the same sequence of events for any 2 independently logged signals! There are factually counts of more than 3 for locking, and nearly always, more than 3, 4 or more for unlocking. Again, it is a very complicated analysis.

More than ‘just counting’
To simply say ‘AutoLearn counts to 3’ is just not accurate – that’s because AutoLearn does far more than ‘just count’. Beyond indexing and cataloguing repeat passes for a same/repeat signal, some of the many parameters being analyzed include: location, frequency, same signal seen before on another pass (ie, is this a repeat event or a near but different event?), and a number of other parameters not publicly known beyond the engineers who designed the software. An analogy might be to think of a heart transplant – one could say that a heart transplant is simply ‘taking the bad heart out and putting the good heart in’. Multiple parametric analysis takes place in both AutoLearn and heart surgery – in the surgery, and by analogy for AutoLearn example, analysis includes heart rate, blood pressure, body temperature, time under anesthesia, time in surgery and even a final count of all of the operating instruments used in the surgery (so as not to leave something behind!). AutoLearn is much more involved than just counting passes. Like heart surgery, all imaginable and pertinent parameters are being analyzed, indexed and catalogued. Beyond location, general speed, frequency, and same signal identification, like heart surgery, there are additional parameters – some of these include approach speed, closing speed on original index, heading, other previous near lockouts, band, number of sources seen and more than this than cannot be mentioned due to proprietary concerns. The fact that some bloggers have observed several or more lockouts in different locations but by the same pattern (the assumed ‘3 passes) simply underscores the fact that there are many sources similar in nature and more easily indexed by AutoLearn than the very complicated and difficult 20 or 30% that are not similar (and locked out after 3 or more passes).

Other Too-general Assumptions
Additionally, there have been a few other assumptions that have been stated here and elsewhere that need additional clarification. One example is the idea of testing the 9500ix by using a radar gun in your vehicle while mobile – it doesn’t work that way. For one thing, automatic doors, a great example of a very common false alert source, don’t often drive down the road! For another example, some of the bloggers have discussed ‘testing’ their unit within a half mile or quarter of a mile from their residence – I cannot give the exact number but I can say that the 9500ix uses more than a half mile of travel for 1) separation of indexing and cataloging as pertains to creating independent lockouts and 2) determining the ‘depth of history’ for a previously noted signal still under software identification for continued analysis. A half mile test run boxes in the 9500ix and prevents AutoLearn from operating properly (of course all of this is in the manual). And so it goes.

Brief Summary
In the end, you should remember the following: AutoLearn is fully functional (as you can even read here from others who have observed its Artificial Intelligence in operation) and is working properly, successfully. Too many thousands of users, testers, reviewers and our engineers would notice if we were not so. And keep this thought – AutoLearn is so far ahead of any other competitor design it’s not even worth considering (anymore) the alternatives. AutoLearn is the future of detection protection – but many of you are driving with it today. If you already have a 9500ix, then you know as you have witnessed AutoLearn in operation (and you are probably nodding your head and smiling right now). If you do not yet have a 9500ix, it’s yours to try virtually for free – 30 days to decide and if you aren’t fully satisfied, simply call and ESCORT will take it back and give you a full refund with no harassing questions. This isn’t arrogance – this just is. Cutting edge. Simple. Cool. Advantage – 9500ix and ESCORT owners.

As always, thanks for reading,
RadarExpert

Last edited by RadarExpert; May 18th, 2009 at 11:30 AM.
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  #2  
Old May 18th, 2009
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Quote:
Originally Posted by RadarExpert View Post
Question:
First I am very happy with my ix, it’s a truly impressive peace of technology. I was particularly excited that ESCORT stated in there (sic) manual that AutoLearn will unlock a particular signal if it’s no longer present at a location that was previously locked out. When I first got my 9500ix I had an A&P false locked out … the store was later taken down so the lock out was gone … after a month or so they built a Walgreen's in the same spot. Then it got interesting – every day for days i passed that location with no alert or spinning icon (automatic doors weren't set up yet). A few days later the doors were back on and my 9500ix was still locking that location out with no alert. This brought up my main concern about AutoLearn – the ix should of unlocked that location according to the manual.
Thank you RadarExpert for giving so many details on the operation of the Autolearn and Truelock aspect of the 9500ix and 9500ci radar systems. However it didn't really answer the question directly.

Perhaps we could delve into more detail about the question. First off, logically the 9500ix would continue to lock out that location if the radar fields from the new door openers were the same as the old door openers. But this doesn't address the main question of why the 9500ix didn't release the point from memory after passing so many times without any signal present.

From personal experience I've not seen this situation, but I have seen something close. It took my personal 9500ix 5 passes of the an "empty" location to finally release it from memory once the original radar source was no longer present.

My situation was a local construction site with one of the Safety alert signs that uses a K band radar device to measure traffice patterns and flow. The sign was locked out on the 3rd pass intially, but a week later once construction was finished, the sign was removed. That following week everyday the 9500ix was silent with no spinning icon either. The week after that the sign returned for more work in the area and my 9500ix was still locking the signal out the first day. However the second day, only the second pass of the area after the sign has been removed for 5 days, the 9500ix locked out the signal.

So my situation was...

3 alerts from one location, 3rd alert STORED and locked out.
6 passes of same location without alert or spinning GPS lockout symbol.
2 alerts from same location, 2nd alert STORED and locked out.

Now as I mentioned before, the radar signals on the door openers could have been the same and thus the 9500ix would cross reference that data and lockout the signal right away. Perhaps the sign that I passed was slightly different frequency and thus needed a second pass to lockout. I think we need to delve more into refining the autolearn feature, but as it stands, AutoLearn still served its purpose very well for me and as RadarEXpert noted, it's also working for thousands of our customers. I will continue to use my AutoLearn and it's Truelock features until I am shown a situation where it clearly misses a lockout, or lockouts the wrong source. I'm sure it could happen, but I have yet to see it happen.
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Last edited by Pointman; May 18th, 2009 at 12:43 PM.
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Old May 18th, 2009
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It sounds like you are having the same problem Pointman as the above with AutoLearn not Unlocking a signal. It should have been obvious when they took that Safety alert sign down for 5 days and you returned and got the spinning icon that it didn’t unlock. Unlocking to me implies the opposite of locking, therefore it should of needed to re-learn and lock/store the signal again.

Just because thousands of people think that by the satellite icon not spinning it means its unlocked doesn’t mean it works. The 9500I did this exact same thing and nothing was in the manual about it Unlocking signals.

If a door is locked and you don’t try to open it does that mean its unlocked?

Thanks for sharing your story.

Last edited by CJR238; May 18th, 2009 at 05:33 PM.
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Old May 18th, 2009
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CJR238, thank you for joining and participating in the Escort Radar forum!

The 9500ix and the 9500ci do unlock previously stored Truelock locations and will display an "Unlock" message along with a beep to notify when this happens, exactly as described in the owners manual.

What RadarExpert explained is that the criteria for a location to unlock is rather involved and, due to the propietary nature, we are not willing to divulge the entire truelock algorithm nor all of the variables analyzed when locking and unlocking. I understand that it is difficult for the hardcore radar enthusiast such as yourself to have the detector itself decide what is and what isn't a threat. We have staked our reputation as a leader in the detector industry on Truelock with excellent results to date from thousands of happy customers.

I have personally witnessed signal locations unlock in the following units: 9500i converted to ix (my current road testing unit), 9500ix, and 9500ci. It will happen when the conditions are right, your 9500ix just did not experience all of the criteria required for this to happen yet.

We are happy that you enjoy the 9500ix and that you have spent the time and effort testing our products. RadarExpert mentioned some of the variables which may help you in future testing. Please feel free to share your experiences here.
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Old May 18th, 2009
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Quote:
Originally Posted by EscortRadar View Post
CJR238, thank you for joining and participating in the Escort Radar forum!

The 9500ix and the 9500ci do unlock previously stored Truelock locations and will display an "Unlock" message along with a beep to notify when this happens, exactly as described in the owners manual.

What RadarExpert explained is that the criteria for a location to unlock is rather involved and, due to the proprietary nature, we are not willing to divulge the entire truelock algorithm nor all of the variables analyzed when locking and unlocking. I understand that it is difficult for the hardcore radar enthusiast such as yourself to have the detector itself decide what is and what isn't a threat. We have staked our reputation as a leader in the detector industry on Truelock with excellent results to date from thousands of happy customers.

I have personally witnessed signal locations unlock in the following units: 9500i converted to ix (my current road testing unit), 9500ix, and 9500ci. It will happen when the conditions are right, your 9500ix just did not experience all of the criteria required for this to happen yet.

We are happy that you enjoy the 9500ix and that you have spent the time and effort testing our products. RadarExpert mentioned some of the variables which may help you in future testing. Please feel free to share your experiences here.
Thank you very much for being clear and concise. If this is indeed what happens when unlocking a signal "displays an "Unlock" message" than i feel much better that there is some confirmation made. I have always appreciated how TrueLock works and even AutoLearn, my concern was confirmation of an unlock (no confirmation, no unlock).

Now to my end concern, i truly believe my 9500ix isn't Unlearning, i completely understand there is a lot more going on than what i know, but all logic and testing i have done prove to me otherwise.

Logical things the ix would do.

1- Use time of day.
2- Movement.
3- Location.
4- Frequency.
5- Signal strength.
6- Band...

All logical parameters were present during full testing.

should i send it in?

Last edited by CJR238; May 18th, 2009 at 11:21 PM.
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Old May 19th, 2009
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CJR238,

I apologize that your unlock question wasn't answered sooner. Both of the autolearn equipped Passports, the 9500ix and 9500ci, will display an "unlocked" message as mentioned in the owners manual when they automatically unlock stored locations.

The youtube video of your unlocking test did not properly simulate a 9500ix equipped vehicle driving past signal locations which is why it did not automatically unlock that stored location. You can manually unlock that location by repeatedly pressing the mute button when receiving that radar source at the location where it was locked (when the satellite icon is spinning) and confirming to unlock the stored location.

If your 9500ix is acquiring GPS, detecting radar, and blocking your stored false signal locations (spinning satellite icon), then autolearn is working. Error messages and/or extremely erratic behavior are signs that there is a problem with the unit. You are welcome to send your 9500ix in to us for a check-up, but from what I have seen from your videos it appears to be working properly, just not as you expected in your test. If you would like to set up a repair ticket for your 9500ix then please contact our customer service department at 1-800-543-1608 between 8am-6pm Mon-Fri.

Thank you
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Old May 19th, 2009
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Thanks again!

I wasn't able to post the 2 other more realistic tests i did (1/2hr long). But they were at 30mph during the day with AutoLearn on and got the AutoLock and passed the area multiple times with out any radar after many passes it still didn't unlock.

This is what i did:

I live in a pretty rural area and about 1/4mi from my house i decided to test the AutoLearn feature to see if it really had the ability to unlock a AutoLocked signal.
Day 1. On my way to work I turned on the "mini bushnell" and got a K band 24.106 alert and proceeded to drive then turned it off. The signal completely faded in about 8 seconds. On my way home I turned it on again in the same spot and got 24.106 again.

Day 2. Again on my way into work I turned on the "mini bushnell" and got a K band 24.106 alert and proceeded to drive then turned it off. As the signal started to fade the 9500ix announced "signal stored". On my way home I flicked it on again and got the spinning icon.
I had to go out a few more times so I confirmed the spinning icon one more time and the last pass didn't turn it on.

Day 3-6. I didn't turn on the "mini bushnell", so I passed the AutoLearned area at least 8-10 times. the last day I turned it on on my way in and got the spinning icon. Logically it should of unlocked, all normal parameters for what i feel AutoLearn is fore were met.

This test would simulate a LEO in the same spot and IMO the reason for Auto Unlearning. The only factor i can think that prevented an Unlock was the signal strength, but that test simulated I/O.

Thanks again for your time on this matter.

PS, one of the people i know that said he definitely had an Unlock said he never saw an "Unlocked" message. Also i dont see anywhere in the manual where it states "will display an "Unlock" message along with a beep to notify when this happens".

Last edited by CJR238; May 20th, 2009 at 10:54 AM.
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Old May 20th, 2009
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Originally Posted by CJR238 View Post
PS, one of the people i know that said he definitely had an Unlock said he never saw an "Unlocked" message. Also i dont see anywhere in the manual where it states "will display an "Unlock" message along with a beep to notify when this happens".
After looking into this again, you are correct. I mis-spoke about the "unlock" message being displayed during an auto-unlock. I was thinking of the "Unlock?" message being displayed when a lockout is manually unlocked by repeatedly pressing the mute button. My apologies.

AutoLearn does not announce that it has automatically unlocked a location.

To verify this, an engineer and I both performed a test with a 9500ix today. We stored/locked out a radar source and confirmed the source was locked out (spinning icon). The source was then turned off, we drove away from the lockout location then returned. After doing this several times, we then turned the same radar source back on and drove to the location receiving an alert (no spinning icon). It unlocked the location and we did not receive a "unlock" notification as I previously stated.

About the test you just described. Have you tried applying the signal from your bushnell radar at that location recently to see if it is still locked out? Is that a place you normally drive through? It should eventually unlock the location without the same source present, maybe you didn't drive by it enough yet or not far enough out of the area and back in to it for the 9500ix to unlock the location.

Again, you are welcome to send your 9500ix in for a check-up but it appears to work correctly from your description with no error messages and the GPS functions operating (spinning icons, etc). Locking and unlocking locations are linked so if one doesn't work neither will the other. This applies to an upgraded 9500i to ix also.
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Old May 21st, 2009
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Originally Posted by EscortRadar View Post
After looking into this again, you are correct. I mis-spoke about the "unlock" message being displayed during an auto-unlock. I was thinking of the "Unlock?" message being displayed when a lockout is manually unlocked by repeatedly pressing the mute button. My apologies.
No problem it happens all the time.
AutoLearn does not announce that it has automatically unlocked a location.

To verify this, an engineer and I both performed a test with a 9500ix today. We stored/locked out a radar source and confirmed the source was locked out (spinning icon). The source was then turned off, we drove away from the lockout location then returned. After doing this several times, we then turned the same radar source back on and drove to the location receiving an alert (no spinning icon). It unlocked the location and we did not receive a "unlock" notification as I previously stated.
When you were alerted did it immediately lock it out again? Did it briefly alert and lock? or did it not lock at all?

About the test you just described. Have you tried applying the signal from your bushnell radar at that location recently to see if it is still locked out? Is that a place you normally drive through? It should eventually unlock the location without the same source present, maybe you didn't drive by it enough yet or not far enough out of the area and back in to it for the 9500ix to unlock the location. After the many passes on different days at different times and it still showed the spinning icon i unlocked that area manually. Its my drive to work almost every day so it simulates a controlled and realistic LEO I/O scenario.

Again, you are welcome to send your 9500ix in for a check-up but it appears to work correctly from your description with no error messages and the GPS functions operating (spinning icons, etc). Locking and unlocking locations are linked so if one doesn't work neither will the other. This applies to an upgraded 9500i to ix also.
Thank you again! I really appreciate your time on this. Any chance you could video the test you did so i know what to look for? Its pretty logical, but seeing is believing.

I'm going to spend some time next week and test again. I will also make a video of it hopefully working. The only logical thing that could of affected my Unlocking is time of day, some of the passes with no alert were at night so it may not of reached its count to unlock because of this, but i did pass it many, many times. Can you tell me the maximum amount of passes i would need to achieve un Unlock?
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Old May 21st, 2009
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Unfortunately I am too busy to post a video of that test but I assure you that the 9500ix we tested performed exactly as I described.

It did not immediately store the location again when we received the alert after the location was unlocked. Another pass or two by the same location with the source active probably would have though. Again I can't reveal the exact number of passes for unlocking or how the variables determine to unlock a location.

If that location is part of your daily drive without that source active (your bushnell radar) for a week at the stored location then it should have unlocked it by now. If it is still locked out, the icon spins, the next time you drive by that location with the source active then I would like to look at your 9500ix to see the data stored on your unit for this particular location.

Please let me know the results and we'll go from there.

Thank you for your time and interest in our products!
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