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Old April 7th, 2018
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Lumberjack93 Lumberjack93 is offline
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Unhappy Speaker just died on my new Escort X70

I just bought an Escort X70 and after less than one month, the speaker died. Below is my online order id number from Escort.

INVOICE

Date: 03-22-2018 14:51
Order id: #422966

What are my options at this point? I've read through several threads talking about speaker issues with Escort products. I know that my unit is under warranty so what are the procedures to send it in? My biggest question is do I have to pay for shipping to send it back to Escort?

This is my 5th Escort product to own. I've had issues with 2 out of the 5. That is not a real good track record. My Passport Max had an issue with the case separating. I read where several people have had that issue.

I hope Escort Radar can make this right.

Lumberjack93

Last edited by Lumberjack93; April 7th, 2018 at 08:49 PM.
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Old April 7th, 2018
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Lumberjack93 Lumberjack93 is offline
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Unhappy Well, I answered my own question.

Looks like I will have to pay for shipping the unit back to Escort. Just read the return policy on the website. The cost of ownership for this unit is already going up.




RETURNS & EXCHANGES
ESCORT ONE YEAR LIMITED WARRANTY
What this warranty covers: ESCORT warrants your product against all defects in materials and workmanship.

For how long: One (1) year from the date of the original purchase.

What we will do: ESCORT, at our discretion, will either repair or replace your product free of charge.

What we will not do: ESCORT will not pay shipping charges that you incur for sending your product to us.

What you must do to maintain this warranty: Show original proof of purchase from an authorized ESCORT dealer.

Warranty Exclusions: Warranty does not apply to your product under any of the following conditions: 1. The serial number has been removed or modified. 2. Your product has been subjected to misuse or damage (including water damage, physical abuse, and/or improper installation). 3. Your product has been modified in any way. 4. Your receipt or proof-of-purchase is from a non-authorized dealer or internet auction site including E-bay, U-bid, or other non-authorized resellers.

To obtain service: Please contact ESCORT at800-543-1608 to obtain a Return Authorization number.

LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOU ARE ACQUIRING THE PRODUCT "AS IS" AND "WHERE IS", WITHOUT REPRESENTATION OR WARRANTY. ESCORT SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY INCLUDING, BUT NOT LIMITED TO THOSE CONCERNING THE MERCHANTABILITY AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR PURPOSE. ESCORT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE USE, MISUSE OR MOUNTING OF THE PRODUCT.

The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state. ESCORT is not responsible for products lost in shipment between the owner and our service center.

Warranty Information
Each product we manufacture is covered by our factory warranty. While each product may have unique components and policy, the general guideline below will apply to most Escort Inc. products.

All Escort Inc. models purchased factory-direct or from our Authorized Resellers will come with a full one-year warranty from the date of the original retail purchase (see policy statement above for full warranty details and exclusions).
Standard accessories packaged with each model will have a one-year factory warranty.
Remote installed system components have a one year factory warranty.
Accessory items have a six (6) month factory warranty.
Extended Service Plans add two (2) additional years to the original factory warranty. The Escort Service Plan extends the factory warranty to the applicable model or unit, but will not extend the warranty to any accessories (whether packaged with the model or separately).

Other legal rights: This Warranty gives you specific rights. You may have other legal rights, which vary, from state to state.

ESCORT Extended Service Plan
ESCORT offers an optional extended service plan. Contact ESCORT for details (800-543-1608).
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  #3  
Old April 8th, 2018
Butcher318 Butcher318 is offline
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It's under warranty so send it in for service. It's probably the same for every detector manufacturer as far as warranty repairs.
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Old April 9th, 2018
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Lumberjack93 Lumberjack93 is offline
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Quote:
Originally Posted by Butcher318 View Post
It's under warranty so send it in for service. It's probably the same for every detector manufacturer as far as warranty repairs.
Yeah, I'm going to call them tomorrow. I just didn't think I'd be in this boat less than one month after ordering the unit. And, I bought it direct from Escort, not from some unauthorized retailer.


Lumberjack93

Last edited by Lumberjack93; April 9th, 2018 at 12:12 AM.
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