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Old 1 Week Ago
amwehbe amwehbe is offline
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Join Date: Sep 2018
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Default Having issues with WiFi

I got my 360c yesterday and I have been trying to pair it without success. I have tried two devices and two different networks. What I have noticed is that while attempting to pair the blue tooth logo would flash ever so quickly and go away and at times I would lose my bluetooth connection. I was concerned that it could be a network strength issue but no. The two WiFi networks had two different security protocols and both were personal and not the ones that are known to be incompatible

Firmware is 1.5

Thank you
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Old 1 Week Ago
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EscortRadar EscortRadar is offline
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Join Date: Apr 2009
Posts: 16,068
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By "device" I assume you mean the device you are bluetooth pairing the MAX 360c to. As long as Escort Live identifies your MAX 360c and allows you to access "Wi-Fi Settings" in Escort Live, then the device is not the issue.

MAX 360c Wi-Fi connectivity limitations:
- Are your Wi-Fi routers using 5GHz (802.11 a/c)? MAX 360c is only compatible with 2.4GHz routers (802.11 b/g/n).

- If your Wi-Fi network requires a username and password to connect then MAX 360c will not be able connect to it.

- If the Wi-Fi network requires you to agree to terms on a webpage (many free hotspots require this) then you will not be able to connect MAX 360c to the network.

If you are certain that these do not describe your situation, then there may be a problem with your MAX 360c. To set up servicing it, contact our service department at the number in my signature below.

If possible I recommend trying one more Wi-Fi network to confirm there is an issue before contacting our service department.
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