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  #21  
Old 4 Weeks Ago
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EscortRadar EscortRadar is offline
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You can limit how often your iPhone X uses Face ID. This is the same type of LIDAR that police use so unfortunately there isn't anything that can be done which wouldn't also impact detecting police laser.
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  #22  
Old 4 Weeks Ago
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amolinaro amolinaro is offline
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Quote:
Originally Posted by Sgowski View Post
I turned off "raise to wake" on my iPhone X so I never experience this problem. I hated having the screen go on every time I pick it up, wastes battery. So I now I just double tap the screen when I use the phone, so much better.
I have my "raise to wake" off as well however that didn't seem to mitigate the laser alerts. I keep my phone in the cup holders and it sets off the laser alerts on my 360 several times/day. Annoying yes, but I also use Escort's ZW5 so I know when they're false alerts or not.
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  #23  
Old 1 Week Ago
LakeMan LakeMan is offline
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Question Only a Problem on Max360

I have reviewed this thread and want to add something I'd like Escort to comment on.

I own and use 3 different Escort radar detectors. My Max360 was probably the most expensive one I purchased. Ironically, it is the only one that has the problem of generating false alarms from the iPhone X model face ID system.

I have an iPhone Xs to be specific, and there is NO DOUBT that the face ID system on it triggers routine false laser alerts on the Max360. According to your Detector Tools, I have the latest firmware in my Max360. I can see from this thread that this problem was reported as far back as Nov. 2017, so almost a year and half ago. Yet there does not seem to be any plan to fix this issue on one of your most premiere models?

One of my 3 units is the model you sell at Sam's Club for under $200, and it does not have the same problem. I don't think it has ever generated a false alarm from the iPhone Xs face ID system.

I can also tell you that my neighborhood has a special video camera at the entrance for recording license plates of vehicles as they drive into our neighborhood. This camera uses infrared technology to help read the plate night or day, and even when the vehicle is moving at high speed. This camera causes the Max360 to false more than the cheaper model I bought at Sam's Club. So now I have to wonder -- is the more expensive Max360 not properly tuned or programmed by Escort to eliminate false laser signals as well as the sub $200 model at Sam's. Also, when I check other radar detector forums, the iPhone X series does not seem to be affecting all radar detectors, so there must be something you can tweak to make this better on the 360?! It was my favorite detector, but no longer.
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  #24  
Old 1 Week Ago
Butcher318 Butcher318 is offline
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Quote:
Originally Posted by LakeMan View Post
I have reviewed this thread and want to add something I'd like Escort to comment on.

I own and use 3 different Escort radar detectors. My Max360 was probably the most expensive one I purchased. Ironically, it is the only one that has the problem of generating false alarms from the iPhone X model face ID system.

I have an iPhone Xs to be specific, and there is NO DOUBT that the face ID system on it triggers routine false laser alerts on the Max360. According to your Detector Tools, I have the latest firmware in my Max360. I can see from this thread that this problem was reported as far back as Nov. 2017, so almost a year and half ago. Yet there does not seem to be any plan to fix this issue on one of your most premiere models?

One of my 3 units is the model you sell at Sam's Club for under $200, and it does not have the same problem. I don't think it has ever generated a false alarm from the iPhone Xs face ID system.

I can also tell you that my neighborhood has a special video camera at the entrance for recording license plates of vehicles as they drive into our neighborhood. This camera uses infrared technology to help read the plate night or day, and even when the vehicle is moving at high speed. This camera causes the Max360 to false more than the cheaper model I bought at Sam's Club. So now I have to wonder -- is the more expensive Max360 not properly tuned or programmed by Escort to eliminate false laser signals as well as the sub $200 model at Sam's. Also, when I check other radar detector forums, the iPhone X series does not seem to be affecting all radar detectors, so there must be something you can tweak to make this better on the 360?! It was my favorite detector, but no longer.
I would say your 360 has better sensitivity then the "$200 model", that's the difference. I think you will find that other brand detectors that do not alert to the Iphone have crappy laser detection in the first place. It does not appear that this can be "filtered" on laser like with K band radar and BSM systems. Your best option is keep your phone away from the detector or turn that fancy feature off. I suppose you could send your detector in and have them de-tune the laser sensitivity, dumb it down some.
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  #25  
Old 1 Week Ago
LakeMan LakeMan is offline
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It's possible that the Max 360 is better, but in reading about this issue on some other radar detector forums, it sounds like there is a way for Escort to discern the difference in the laser signals, but they are not doing it in this "older model" even though it is still sold as a current model. Note that the Escort model sold at Sams appears to be a "Sam's special version" of the Escort X80. It looks identical to it. And when you check the statements and specs on laser detection for the Escort X80 and the Max 360 on the Escort website, they look identical to me. So how come the X80 does not generate a false alarm on the iPhone Xs face ID signals even if I nearly touch it to X80 when performing the face ID unlock, yet the Max 360 generates a false laser signal when the phone is about 3 feet away from it. I also presume that anytime I have the Escort Live app running, each time my 360 generates a false laser alert, this is getting uploaded to the Live cloud and triggering false alarms for other drivers too. But I usually leave the Live app running in the background, so I don't know if it is really uploading the false laser alerts to the cloud or not. But if it is, this sure seems like something Escort would want to address to protect the integrity of the Live app reporting.

For now, I think I am going to have to unfortunately turn the laser detection off on my 360, since we all know that when a real laser alert occurs (and you don't have a laser shifter), it's more or less an alert to tell you that you are about to be pulled over and get a ticket.
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  #26  
Old 5 Days Ago
greenwit greenwit is offline
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I too have the Face ID/laser alert issue but the problem goes beyond that. Laser alerts go off frequently on or next to tollways which are pretty common where I live. You can try to manually lock them out but it doesn’t seem to work.


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  #27  
Old 19 Hours Ago
LakeMan LakeMan is offline
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Default Laser Lockouts Not Possible?

To Greenwit, I recall calling or emailing Escort technical support because I wanted to lock out a camera at my neighborhood entrance that always causes my Max360 to false alert on laser, and they said they did not allow laser lockouts. The offending camera is a license plate reader. The camera cost us over $5,000, but it will read the plate on a car moving at highway speeds. My guess is that the camera is using infrared and maybe laser technology to find a vehicle and focus on the plate. You can imagine that the same type camera is used often around toll collection sites and other places where you pay a toll. Oddly, this same camera does not set off my other Escort detector. I am not sure why Escort decided to not allow you to lockout a false laser signal. My detector acts like it will, but it does not save it.
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  #28  
Old 18 Hours Ago
poolmon poolmon is offline
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If an Escort GPS-equipped detector signals to a laser alert you should be able to manually lock it out. This is done by pressing the Mute button 3 times while the alert is active. The detector will confirm that the laser lockout is stored.

However, I have had limited results on getting a manual laser lockout to remain for any length of time, even when the cameras were on 24/7/365 such that AutoUnlearn should not have deleted it.
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