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Old 2 Weeks Ago
sylvezter sylvezter is offline
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Default Passport Coating Peeling Off

My Escort is roughly 1.5 years old. I have noticed the black coating is cracking and peeling off the case. The case is not cracked, but just the coating is peeling off. To me, this is either a design or manufacturing defect. The coating should be able to hold up to normal wear and tear in a car. Keep in mind, I take my radar detector down every day in the Summer.

In addition, the display has screen burn-in on the left side where the speed limit data is shown.

I have been a loyal fan of Passports since the 8500, which lasted me close to 10 years. I am disappointed that this version is wearing out in just 1.5 years! I will place a call to customer support to see if anything can be done without paying an expensive repair fee out of courtesy and to show good faith in customer support.

I would be interested to here if anyone else has experienced similar issues or there experiences with out of warranty repairs.

Thanks everyone and happy driving!
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  #2  
Old 1 Week Ago
yellowtang yellowtang is offline
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Mine is about the same age as yours, maybe a little older. Still looks like it came out of the box, however mine comes down once or twice a year, not everyday. I do not notice any burn in on my display either. How long is yours powered up a day on average?

What do you do for work - trying to get at what might be on your hands? It is amazing what residual chemicals can do, even sunscreen, on your hands to paint over time.
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  #3  
Old 1 Week Ago
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kasher1979 kasher1979 is online now
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Quote:
Originally Posted by sylvezter View Post
My Escort is roughly 1.5 years old. I have noticed the black coating is cracking and peeling off the case. The case is not cracked, but just the coating is peeling off. To me, this is either a design or manufacturing defect. The coating should be able to hold up to normal wear and tear in a car. Keep in mind, I take my radar detector down every day in the Summer.

In addition, the display has screen burn-in on the left side where the speed limit data is shown.

I have been a loyal fan of Passports since the 8500, which lasted me close to 10 years. I am disappointed that this version is wearing out in just 1.5 years! I will place a call to customer support to see if anything can be done without paying an expensive repair fee out of courtesy and to show good faith in customer support.

I would be interested to here if anyone else has experienced similar issues or there experiences with out of warranty repairs.

Thanks everyone and happy driving!

There was a batch of these from the factory that had defective paint on them. You should be able to get a new case put on your unit. I replaced one for my father recently. Good as new. It doesn't effect performance it's just cosmetic.
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Old 1 Week Ago
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kasher1979 kasher1979 is online now
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Here's before and after pic of what I did for dads.




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