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Old April 11th, 2017
pmsham pmsham is offline
Junior Member
Join Date: Apr 2017
Posts: 1
Default Passport SN 68 not found by detector tools now

Passport does not connect to detector tools after updates. Purchased 10/15 serial # 68xxxxxxx.
Can anyone help with this?

Thank you.
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Old April 12th, 2017
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 15,597

I am moving this to the Passport section of the forum.

Do not supply power to the Passport when you are trying to update it. If you continue to have issues with updating it then please contact our service department when you are trying to update it. The number is in my signature below.

Note that v1.4 is the latest firmware version available for Passport. If you already have this version installed then there is no reason to update it. To view the firmware version hold down SEN and VOL– while powering on the Passport.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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