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Old September 7th, 2019
KyleSHO KyleSHO is offline
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Join Date: Aug 2019
Posts: 8
Default ZW5 not working only the 360c is getting the laser signal

I've had them installed by a preferred retailer mach 1 in Richfield MN. I've called Brian and Ray twice and no help I've sent them pictures twice. On the max 360c shifters shift when I turn it on. The installer used a k40 tester and only the detector's laser sensor worked not the "shifters shift" message
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Old September 9th, 2019
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EscortRadar EscortRadar is offline
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Join Date: Apr 2009
Posts: 16,996

If the MAX 360c is showing "shift" on power-up then the MAX 360c is communicating properly with the ZW5 system. Your installer will have to diagnose the shifter sensors and bridge box.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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