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Old August 11th, 2018
Chip Chip is offline
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Join Date: Aug 2018
Posts: 2
Default New iX - not getting Posted Speed Limits

Hi logged into the live app, and all connected via bluetooth, but not getting any posted limits, just showing --. This includes state highway 1 Canterbury New Zealand ??
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Old 2 Weeks Ago
Xarius Xarius is offline
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Join Date: Sep 2018
Posts: 1
Default not getting Posted Speed Limits

I just got the IX a week ago, and all is good however the other day it stopped showing the posted speed limits, it shows the Bluetooth is connected. I cleared cash, uninstalled and reinstalled the app. I did a factory reset on the IX. Also when connected to Bluetooth it shows the Bluetooth symbol only and radar detection warning on the app is sluggish where as a week before it was almost instantaneous.
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Old 1 Week Ago
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EscortRadar EscortRadar is online now
Official Escort Rep
Join Date: Apr 2009
Posts: 16,062

I apologize for the delay responding.

We haven't changed anything on our end that would cause this. It sounds like there is an issue with your ESCORT iX or your phone's bluetooth. If you can, try it on another phone and see if the issue persists. If it does, then the detector will need to be serviced. If it does not, then the issue is most probably with your phone.

Note that we will be releasing a new version of Escort Live in the near future which changes how bluetooth works and may work better for you.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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