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  #1  
Old April 8th, 2017
Mitchb85 Mitchb85 is offline
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Default iX not staying on mount

I have a brand new iX and the super sticky magnetic adjustable mount came with it. I will admit that it holds damn well to the glass but my detector easily comes off of the magnet. One minor bump and it falls off. What is going on? I can take a video of it if need be... its easily replicated. Could there be plastic on the magnetic part of the detector or mount that i am not seeing? I really do need help with this because I cannot have this falling off. I mount it above my mirror.
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  #2  
Old April 9th, 2017
DetectorDan DetectorDan is offline
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Mitchb85 -

I ran the iX for about 3 months and never had any problem with the mount. There is one sort of tricky thing that you might have missed if you haven't read the instructions closely.

When going to place the iX in the mount, have it angled slightly downward (front lower than the display) when you push the iX up against the mount. The metal "tongue" on the mount needs to go into a slightly recessed part of the top of the iX case. Once this mating has been made, you tilt the detector level, let it go and it will stay there.

I don't know that I've explained this clearly so have a look again at your reference manual. If you're doing exactly as it says, I'd be very surprised you'd have a problem.

I personally think the iX mount is the best ever from Escort and I've used a bunch of their detectors over the years.

Hope this helps.

Dan
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  #3  
Old April 10th, 2017
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EscortRadar EscortRadar is offline
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Like so (from the quick reference guide that came with your ESCORT iX):

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  #4  
Old April 23rd, 2017
Mitchb85 Mitchb85 is offline
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Default Dented mount

Here is a picture. It isnt easy for me to call as I work before you're open and and end after you're closed. The mounting surface is dented after looking at it further. Can I be sent a new one?
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  #5  
Old April 24th, 2017
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EscortRadar EscortRadar is offline
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Quote:
Originally Posted by Mitchb85 View Post
Here is a picture. It isnt easy for me to call as I work before you're open and and end after you're closed. The mounting surface is dented after looking at it further. Can I be sent a new one?
If you are mounting it correctly as I described earlier, then we would like to see the mount that came with your Escort iX.

Send me a private message with your name and address and I will see what can be done.
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Old April 24th, 2017
Mitchb85 Mitchb85 is offline
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I sent a PM did you get it? I dont see anything in sent messages.
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Old April 25th, 2017
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EscortRadar EscortRadar is offline
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Originally Posted by Mitchb85 View Post
I sent a PM did you get it? I dont see anything in sent messages.
I got it and replied. To have a copy of messages that you send saved into your "sent" folder, you must enable the option on the Edit Options page (the link to Edit Options is on the left side of the screen that you send PMs from).
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