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  #1  
Old September 21st, 2020
poolmon poolmon is offline
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Default Defender No Longer Accepting Corrections?

Defender used to accept proposed corrections/additions to its Database and acknowledge that it would be investigated. I no longer get an acknowledgement that it will be looked-into, nor are any such submissions I make acted upon as evidenced by continued error after multiple notifications.

Just asking, because I because if not I'll discontinue the submissions until such time the program comes back on-line.
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  #2  
Old September 21st, 2020
flylow7f39 flylow7f39 is offline
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I have no idea how or even if they are handling corrections at this time. I'll ask if someone might have a way to find out but I'm not certain if I can find out.
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Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

Last edited by flylow7f39; September 21st, 2020 at 10:59 PM.
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  #3  
Old September 22nd, 2020
poolmon poolmon is offline
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Quote:
Originally Posted by flylow7f39 View Post
I have no idea how or even if they are handling corrections at this time. I'll ask if someone might have a way to find out but I'm not certain if I can find out.
Thanks

When something is submitted through the "Contact Us" link on this Forum where does it go and who responds?
Is it Escort or solely the Forum's Moderators? I used to be able to contact Larry through that link.

Last edited by poolmon; September 22nd, 2020 at 09:32 AM.
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  #4  
Old September 22nd, 2020
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TBNTX TBNTX is offline
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Quote:
Originally Posted by poolmon View Post
Thanks

When something is submitted through the "Contact Us" link on this Forum where does it go and who responds?
Is it Escort or solely the Forum's Moderators? I used to be able to contact Larry through that link.
Larry has told all of us mods that he still in charge of the forum, but perhaps not as often as was possible. He is very involved with Cedar right now.

Have you tried this contact link?
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-------------------------------------
Moderators here are not Escort employees.

If you need immediate help, please call Escort Radar customer service right after they open at 9:00 A.M. Eastern time, at 1-800-543-1608, option 2. Wait for the pause following the message and use the option for a call-back.
-------------------------------------

Last edited by TBNTX; September 22nd, 2020 at 09:56 AM.
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  #5  
Old September 22nd, 2020
poolmon poolmon is offline
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Quote:
Originally Posted by TBNTX View Post
Larry has told all of us mods that he still in charge of the forum, but perhaps not as often as was possible. He is very involved with Cedar right now.
If something is submitted through "Contact Us" on the Forum, does it go directly to the Moderators, to Larry, or a mailbox that you all have access to and from which any of you can respond?
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  #6  
Old September 22nd, 2020
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by poolmon View Post
If something is submitted through "Contact Us" on the Forum, does it go directly to the Moderators, to Larry, or a mailbox that you all have access to and from which any of you can respond?
"Contact Us" on the bottom of the page goes to the forum administrator. Moderators do not have access to it, we never see it.
__________________
__________________________________________________ ______________________________________
Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

Last edited by flylow7f39; September 22nd, 2020 at 10:19 AM.
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  #7  
Old September 22nd, 2020
poolmon poolmon is offline
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Quote:
Originally Posted by flylow7f39 View Post
"Contact Us" on the bottom of the page goes to the forum administrator. Moderators do not have access to it, we never see it.
Thanks . . .
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  #8  
Old September 23rd, 2020
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Esc0rtFan Esc0rtFan is offline
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Quote:
Originally Posted by poolmon View Post
Thanks . . .
You are very welcome. There is a direct link in my signature as well to contact the offical Escort Rep.
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If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
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To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
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  #9  
Old September 23rd, 2020
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by Esc0rtFan View Post
You are very welcome. There is a direct link in my signature as well to contact the offical Escort Rep.
Appears to be the same link as the Contact Us link on the bottom of the page.
__________________
__________________________________________________ ______________________________________
Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.

Last edited by flylow7f39; September 24th, 2020 at 01:41 AM.
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  #10  
Old September 24th, 2020
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Esc0rtFan Esc0rtFan is offline
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Quote:
Originally Posted by flylow7f39 View Post
Appears to be the same link as the Contact Us link on the bottom of the page.
Yes it is. I used this same link. I was just trying to make it more accessible and easy and fast to find when folks need to contact the admin.
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
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