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Old September 10th, 2018
gt_dagen gt_dagen is offline
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Join Date: Sep 2018
Posts: 1
Default 1.12 Update issue

Hi, my EX is about 6 months old and I just upgraded to Firmware 1.12 using Detector Tools Pro.

The issue is the EX no longer reports ANY signal. I've gone through known stationary K locations as well as other live Ka and Laser traps reported on Escort Live. No detection at all, it's as if the update turned off all of the Bands enabled (the bands show as enabled in preferences).

Wondering if I did something wrong during the update or if anyone has any ideas to get it working again.

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Old September 11th, 2018
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 16,427

In an "Auto" sensitivity mode, detection range is reduced the slower that you travel. This is to reduce false alerts until the unit can learn and store them. Try using it in "Highway" sensitivity mode and see if it alerts to common sources of radar like door openers, etc.

Be aware that stored false alerts will not audibly alert but will only show on the screen in grey.

If it is not alerting to these in Highway mode, then it will need to be serviced. To set this up, please contact us at the number in my signature below.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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