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Old September 9th, 2018
Yarzo Yarzo is offline
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Join Date: Sep 2018
Posts: 1
Default Laser alert staying on

Whenever I receive a Laser alert on my REDLiNE EX (updated to 1.12) the laser alert stays on until I restart my detector, i.e. unplug/plug-in or restart my car.

I can mute it and I can mark the location with the mute button, but I was expecting the alert to go away after I was clear of the signal.

Is this expected? I have all default settings on this detector. I have owned several others Escort detectors, most recently the Solo S3 and didn't have any behavior such as this.
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Old September 10th, 2018
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EscortRadar EscortRadar is offline
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Join Date: Apr 2009
Posts: 16,427

The laser alert should go away. It sounds like it will need to be serviced. To set this up, please contact our service department at the number in my signature below.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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redline ex laser

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