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  #1  
Old October 31st, 2018
gadgeTT gadgeTT is offline
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Default Max 360c Won't Connect to new GM "MyLink3" LTE HotSpot

My Max 360c was working great connecting to the built-in LTE hotspot in my 2017 Chevy Volt. I just traded that car in for a 2019 Volt that is using Chevy's updated "Mylink3" Infotainment system (presumably based on Android).

My iPhone Xs connects just fine to the new car's hotspot but the Max 360c does not. It connects to my home's WiFi when I'm in the driveway, but not to the car's hotspot.

In speaking with Escort Tech Support via chat today, it was implied that Escort is aware of the Max 360c incompatibility and that a future firmware update will fix this. Of course, no ETA was provided.

In the meantime, I guess I'm back to connecting my phone to the car's WiF, connecting the Max 360c to my phone via BT, and keeping the Escort Live app running - something that I specifically bought the 360c to avoid.

Anyone else experiencing this incompatibility?
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  #2  
Old October 31st, 2018
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EscortRadar EscortRadar is offline
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MAX 360c is only compatible with 2.4GHz (802.11 b/g/n). If your 2019 Chevy Volt is using 802.11 a/c, then it will not work with MAX 360c. This is a hardware limitation, there is no software coming that will change this.
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  #3  
Old November 7th, 2018
gadgeTT gadgeTT is offline
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Quote:
Originally Posted by EscortRadar View Post
MAX 360c is only compatible with 2.4GHz (802.11 b/g/n). If your 2019 Chevy Volt is using 802.11 a/c, then it will not work with MAX 360c. This is a hardware limitation, there is no software coming that will change this.
I have confirmed that the hotspot in my car is NOT 802.11 a/c as several devices that only support 802.11 b/g connect without issue.
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  #4  
Old November 7th, 2018
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EscortRadar EscortRadar is offline
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Your MAX 360c should connect to it then. Make sure your phone is connected to the vehicle's Wi-Fi before you attempt to connect the MAX 360c to your vehicle's Wi-Fi.
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  #5  
Old November 9th, 2018
gadgeTT gadgeTT is offline
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How do I confirm that the 360c is connected to Escort Live services through WiFi if I'm not driving (hence the last of a PSL on the display since I'm not on a road)? The background is white but there are still "--" on the screen.
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  #6  
Old November 9th, 2018
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It does not let you know if you are connected to Escort Live services. Only by receiving this data will you know.

As long as you were logged into a Live premium account when you connected the 360c to Wi-Fi, then you should receive Live data. If you are unsure you can connect it again.
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  #7  
Old November 10th, 2018
cuznjohn cuznjohn is offline
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Quote:
Originally Posted by EscortRadar View Post
It does not let you know if you are connected to Escort Live services. Only by receiving this data will you know.

As long as you were logged into a Live premium account when you connected the 360c to Wi-Fi, then you should receive Live data. If you are unsure you can connect it again.
i didn't know that you can't tell if it is connected. this is another good reason to return the 360c and to keep my 360. i hate to be negative about a product, esp. being on the product site, but the only way you can really tell that your connected, is to have the posted speed limit show on the detector, and that doesn't always work, so again i am glad i am returning the 360c. i lease my car, but really like this one, so i am adding stuff on it, and planning on buying it when the lease is up. i put a dash cam in the car, i won't mention the name, and it also has a rear camera that i installed on the rear glass, but it doesn't have a screen on it. so in order to see if the camera is working, is to use my phone with the app. for the camera, and that drives me nuts also. yea i am a strange person, but i want what i pay for. another reason that i have a ex. lol
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  #8  
Old December 1st, 2018
fantico66@gmail.com fantico66@gmail.com is offline
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Angry 360c WiFi support on newer cars

The max 360c is compatible with 2.4GHz (802.11 b/g/n) standard unfortunately the newer cars and WiFi standard are 5GhZ ( 892.11.a/c) standard

I have a 2018 Jeep Grand Cherokee and found out that the max360c will not work with the cars built in hotspot capability.

Seems that escort did not think threw the WiFi support because the newer cars have the newer standard and they only support the older one. A big disappointment. I was told by escort this is a hardware limitation and not software firmware will be able To change this.
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  #9  
Old December 1st, 2018
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by fantico66@gmail.com View Post
The max 360c is compatible with 2.4GHz (802.11 b/g/n) standard unfortunately the newer cars and WiFi standard are 5GhZ ( 892.11.a/c) standard

I have a 2018 Jeep Grand Cherokee and found out that the max360c will not work with the cars built in hotspot capability.

Seems that escort did not think threw the WiFi support because the newer cars have the newer standard and they only support the older one. A big disappointment. I was told by escort this is a hardware limitation and not software firmware will be able To change this.
Correct, as previously discussed MAX 360c is only compatible with 2.4GHz (802.11 b/g/n).



Quote:
Originally Posted by EscortRadar View Post
Q: Can MAX 360c connect to Wi-Fi hotspots using 5 GHz wireless technology?
A: No. MAX 360c cannot connect to Wi-Fi hotspots using 5 GHz wireless technology. You will need to select 2.4 GHz before MAX 360c can connect to it.
Quote:
Originally Posted by EscortRadar View Post
MAX 360c is only compatible with 2.4GHz (802.11 b/g/n). If your 2019 Chevy Volt is using 802.11 a/c, then it will not work with MAX 360c. This is a hardware limitation, there is no software coming that will change this.
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  #10  
Old December 2nd, 2018
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Ianaber Ianaber is offline
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Seems odd that the auto manufacturers would not support both 2.4 and 5Ghz. Every home router does, as there's still a LOT of legacy devices out there, and some that will never support 5Ghz.
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