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  #11  
Old January 29th, 2018
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EscortRadar EscortRadar is offline
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It sounds like a data transfer issue. Using another USB data transfer cable may help. If you do not have one, we offer them here.
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  #12  
Old March 15th, 2018
pschilling pschilling is offline
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Join Date: Mar 2018
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Default Firmware update fail - no bluetooth connectivity

Quote:
Originally Posted by EscortRadar View Post
Mac Detector Tools has been updated to v2.4.9 allowing installation of the iOS 11 fix for the following devices:

Max 360 (serial number beginning with 79)
Passport
Max 2
SmartCord Live 2
SmartCord Live 2 Direct Wire
SmartCord Live 2 Direct Wire 9500ci & STi-R Plus

I have a SmartCord Live 2 DW and I keep getting this error message: "Escort Detector Tools ERROR - Firmware Update of your SmartCord Live DW 2 FAILED!"

Now my SmartCord is undiscoverable by the app and bluetooth. Any ideas?

I have a mac, but tried to update on a PC with no success and my phone is the iphone x running on ios 11.2.6
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  #13  
Old March 15th, 2018
flylow7f39 flylow7f39 is offline
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Posts: 3,100
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Quote:
Originally Posted by pschilling View Post
I have a SmartCord Live 2 DW and I keep getting this error message: "Escort Detector Tools ERROR - Firmware Update of your SmartCord Live DW 2 FAILED!"

Now my SmartCord is undiscoverable by the app and bluetooth. Any ideas?

I have a mac, but tried to update on a PC with no success and my phone is the iphone x running on ios 11.2.6
Give Escort Radar customer service a call. Customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608.
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