Escort Radar Forum  

Go Back   Escort Radar Forum > Escort Live! > Escort Live! for Android

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old November 2nd, 2017
rmreid10 rmreid10 is offline
Senior Member
 
Join Date: Jul 2010
Location: TN
Posts: 138
Exclamation Escort Live Android Update, NOT Working!

Got a notification today (11/2) that there was an update to my EL android app. Updated restarted the app, and it stops working and closes, open it again and it stops working and closes. Delete the app reinstall, same issue

The app was working fine until the update please fix this Escort
Reply With Quote
  #2  
Old November 3rd, 2017
EscortRadar's Avatar
EscortRadar EscortRadar is offline
Official Escort Rep
 
Join Date: Apr 2009
Posts: 16,170
Default

Delete the app, reboot your phone, then install the app and see if it works.

And please let us know the following when reporting app issues:
Model of phone
Version of Android
Carrier

Thank you
__________________

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
Reply With Quote
  #3  
Old November 3rd, 2017
rmreid10 rmreid10 is offline
Senior Member
 
Join Date: Jul 2010
Location: TN
Posts: 138
Question

Did that a couple of times and I still have the same issue
LG V30
Android 7.1.2
AT&T
MAX360
EL worked fine prior to the update yesterday

Thanks!

Last edited by rmreid10; November 3rd, 2017 at 11:36 AM.
Reply With Quote
  #4  
Old November 3rd, 2017
EscortRadar's Avatar
EscortRadar EscortRadar is offline
Official Escort Rep
 
Join Date: Apr 2009
Posts: 16,170
Default

Thank you for the information rmreid10. We're looking into it.
__________________

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
Reply With Quote
  #5  
Old November 3rd, 2017
Xyrax Xyrax is offline
Junior Member
 
Join Date: Dec 2012
Posts: 24
Default

I'm having a crashing problem starting today as well. Same thing. Opens, and a few moments later it crashes. I reopen it and few moments later it crashes.

Samsung Galaxy S8+
Android version 7.0
T-Mobile
Reply With Quote
  #6  
Old November 3rd, 2017
tecboy tecboy is offline
Junior Member
 
Join Date: May 2010
Posts: 29
Default

add me to list of app crashing
Motorola Turbo 2
Android 7.0
Verizon
Reply With Quote
  #7  
Old November 4th, 2017
Xyrax Xyrax is offline
Junior Member
 
Join Date: Dec 2012
Posts: 24
Default

One thing to add. For me, after rebooting the phone, the app won't automatically connect to the detector via BT and the app stays open without crashing. I have to manually connect. Once I manually connect it to the detector, that's when it crashes. After that initial manual connection it'll automatically attempt to connect each time the app starts (and result in a crash) until I reboot the phone again.
Reply With Quote
  #8  
Old November 4th, 2017
opruitt opruitt is offline
Junior Member
 
Join Date: Mar 2012
Location: Helotes, TX (near San Antonio)
Posts: 16
Default

I have the exact same issue as Xyrax.
Reply With Quote
  #9  
Old November 4th, 2017
SuperNuts SuperNuts is offline
Junior Member
 
Join Date: Sep 2017
Posts: 4
Default

Escort Live is now crashing on my phone. Before yesterday it never crashed. I have a Samsung Galaxy 8+ on Sprint network. When the phone connects to my Escort Max 360 it will crash very shortly after connecting via Bluetooth. If I don't connect my phone to the radar detector via Bluetooth then the app does not crash. Hope this helps, and I hope you can fix this issue soon. Side note, I already tried clearing the app data and uninstalling it completely, then reinstalling it. No change. Still crashes within seconds after the Bluetooth handshake.
Reply With Quote
  #10  
Old November 4th, 2017
checkoways checkoways is offline
Junior Member
 
Join Date: Nov 2017
Posts: 1
Default

I have the same exact issue as SuperNuts, same phone, app, detector. I went through uninstalling, reinstalling, rebooting, resetting firmware, etc. This was working fine until the most recent updates of the app were installed.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:18 AM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright 2018 Escort Inc.