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Old 2 Weeks Ago
Ashchu117 Ashchu117 is offline
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Default Dropped my Passport MAX and now it won't turn on...

As the title states, I dropped it, and now it won't boot. It's receiving power, and the lights come on, but the boot sequence refuses to commence. I tried using Detector Tools Pro, and it looked like the "Update All" was working, but at the very end it said it failed to update. The device is not showing the USB Logo on the front either and it's completely dark. Detector Tools Pro does detect the device though, and it shows the serial number. Also, the device gets very very warm while leaving it plugged in to the PC. Any help would be greatly appreciated.
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Old 2 Weeks Ago
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Esc0rtFan Esc0rtFan is offline
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Originally Posted by Ashchu117 View Post
As the title states, I dropped it, and now it won't boot. It's receiving power, and the lights come on, but the boot sequence refuses to commence. I tried using Detector Tools Pro, and it looked like the "Update All" was working, but at the very end it said it failed to update. The device is not showing the USB Logo on the front either and it's completely dark. Detector Tools Pro does detect the device though, and it shows the serial number. Also, the device gets very very warm while leaving it plugged in to the PC. Any help would be greatly appreciated.
The obvious answer here is to send in the detector. There has obviously been some hardware damage that has occured and Escort will need to repair whatever has happened.
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I use the following Escort Products

Escort Redline EX
Max360c with wifi
M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
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Old 2 Weeks Ago
Ashchu117 Ashchu117 is offline
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Originally Posted by Esc0rtFan View Post
The obvious answer here is to send in the detector. There has obviously been some hardware damage that has occured and Escort will need to repair whatever has happened.
I already called Escort and they said it will be $139.99 to fix it no matter what the issue is. I am currently a college student at Florida Polytechnic University, and I had my Electrical Engineering roommate take a look at it and he couldn't see anything wrong with the hardware. Any other ideas? I really don't have 140 dollars to spend on fixing this thing.
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Old 2 Weeks Ago
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Esc0rtFan Esc0rtFan is offline
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Originally Posted by Ashchu117 View Post
I already called Escort and they said it will be $139.99 to fix it no matter what the issue is. I am currently a college student at Florida Polytechnic University, and I had my Electrical Engineering roommate take a look at it and he couldn't see anything wrong with the hardware. Any other ideas? I really don't have 140 dollars to spend on fixing this thing.
There wouldn't be any other way I'd know to get it repaired unless your friend has extensive knowledge in how to test these components and determine the defective part and try and repair or see if they can get the part from Escort Directly to reinstall into the unit.

I wouldn't recommend any of this I said above. I strongly encourage you to wait until you have the money to send off to Escort to repair.
__________________
I use the following Escort Products

Escort Redline EX
Max360c with wifi
M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
------------------------------------------------------------
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Old 2 Weeks Ago
Butcher318 Butcher318 is offline
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Quote:
Originally Posted by Ashchu117 View Post
I already called Escort and they said it will be $139.99 to fix it no matter what the issue is. I am currently a college student at Florida Polytechnic University, and I had my Electrical Engineering roommate take a look at it and he couldn't see anything wrong with the hardware. Any other ideas? I really don't have 140 dollars to spend on fixing this thing.
For that repair you will get a brand new looking detector with a warranty. I'm not seeing any other way based on your example.
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