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  #1  
Old February 13th, 2020
fsofsky fsofsky is offline
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Default Does not detect red light cameras

I just purchased a Escort Max 360 C and it does not detect red light cameras. I called support and spoke to Adam who went over all of my settings on the unit, everything is setup fine; Adam informed me that he would submit a bug report. since the unit is brand new and I have a return policy I am wondering if I should return it, in case the unit itself is defective, I don't want to be stuck with a 700 dollar paper weight. any suggestions or help will be much appreciated.
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Old February 13th, 2020
poolmon poolmon is offline
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If you just purchased the unit and you know that you have RLCs in your area and it does not detect any of them, and further you reviewed all your settings on the phone with an Escort rep and it still does not work, then I'd say you have little choice but to return it to wherever you purchased it.

Keep in mind that RLC alerts are directional so that at a 4 way intersection it is possible only 1 direction is monitored and it will not alert on the other 3 directions. Do you have speed cameras where you drive; If so, does it alert to them (they are also directional)? All tests are best performed without using Escort Live to isolate any possible issue with the detector itself (ie. don't connect to Bluetooth or wifi for the initial test as you can enable them later if all checks out without them).

Have you tried reloading the Defender Database with Detector Tools Pro on your computer, if not you may want to give it a try just to be sure you have a loaded database.

Last edited by poolmon; February 13th, 2020 at 12:45 PM.
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  #3  
Old February 13th, 2020
fsofsky fsofsky is offline
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Default Redlight cameras

Thanks for the reply. I will try it again without live being activated, if not I probably have to return it.
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  #4  
Old February 14th, 2020
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TBNTX TBNTX is offline
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Quote:
Originally Posted by fsofsky View Post
I just purchased a Escort Max 360 C and it does not detect red light cameras. I called support and spoke to Adam who went over all of my settings on the unit, everything is setup fine; Adam informed me that he would submit a bug report. since the unit is brand new and I have a return policy I am wondering if I should return it, in case the unit itself is defective, I don't want to be stuck with a 700 dollar paper weight. any suggestions or help will be much appreciated.
RLCs are part of Defender. When is the last time you updated Defender on your unit?

If you run the detector without Escort Live, the detector will use the Defender database that is installed on the detector, so be sure that you have the latest update. If you use Escort Live, it uses the Defender database in the cloud.

Best wishes!
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  #5  
Old February 16th, 2020
fsofsky fsofsky is offline
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Default Red Light Cameras

I tried it again while using live and it detected 2 of them in only in one direction, I just updated the defender data base and I will have to try again without using live,
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  #6  
Old February 16th, 2020
poolmon poolmon is offline
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OK. Keep us posted.
Hope it works this time as it should without EL.
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