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Old January 14th, 2020
AustinJerry AustinJerry is offline
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Location: Austin, Texas
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Question What happened to speed limit indicator?

I have had my Passport Max and Smartcord for a number of years. I have never subscribed to the database. However, until recently, when I run the Escort Live app and it connects to the Max using Bluetooth through the SmartCord, I have been receiving indication of the current speed limit in the upper left corner of the display. Over the last several weeks, the speed limit indicator has been blank. Do I need to subscribe to the database in order for the speed limit to be displayed? If yes, why has it been working for years without a subscription?
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Old January 15th, 2020
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EscortRadar EscortRadar is offline
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You need a premium Escort Live subscription to receive speed limits. You can check your subscription status using the Settings/Subscription screen in the Escort Live app.

If you Escort Live premium subscription expired, contact us at the number in my signature. Your SmartCord Live cord included a lifetime subscription. Make sure you have the cord's serial number with you when you call.
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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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Old January 15th, 2020
AustinJerry AustinJerry is offline
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I called Support, gave them my Smart Cord serial number, and they fixed the problem immediately. Thanks for your quick response.
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