Escort Radar Forum  

Go Back   Escort Radar Forum > Windshield Radar Detectors > ESCORT iXc

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old August 18th, 2020
BigOBX BigOBX is offline
Junior Member
 
Join Date: Aug 2020
Posts: 3
Default Subscription expired?

Quote:
Originally Posted by EscortRadar View Post
You said "app" so I assume you mean the Escort Live smartphone app. You received a free year of Escort Live with your MAX 360c purchase. We will gladly renew it indefinitely as long as you are using your detector with Escort Live. Send me a private message with your Escort Live login/email and your MAX 360c serial number and I will renew it for you. If you want it done immediately, then call us at 1-800-964-3138.
Im using an Escort IXC Ordered on May 14, 2019 and was wondering if those are honored as well?

I cant PM you but sent you a friends request to see if that allows me to message you if you are willing to help me out.
Reply With Quote
  #2  
Old August 18th, 2020
TBNTX's Avatar
TBNTX TBNTX is offline
Moderator
 
Join Date: Mar 2012
Location: Topeka, KS
Posts: 6,839
Default

Quote:
Originally Posted by BigOBX View Post
Im using an Escort IXC Ordered on May 14, 2019 and was wondering if those are honored as well?

I cant PM you but sent you a friends request to see if that allows me to message you if you are willing to help me out.
Hi BigOBX.

This was posted in the wrong section, so I moved it to the right one.

All of Escort's "connected" detectors enjoy ongoing subscriptions to Escort Live!

If you have further questions, feel free to add them here.
__________________


Countermeasures:

Radar Detectors: Max 360c, Redline EX, Max 360, & others plus Escort Live!
Dashcam: Escort M1 and Thinkware F750

-------------------------------------
Moderators here are not Escort employees.

If you need immediate help, please call Escort Radar customer service right after they open at 9:00 A.M. Eastern time, at 1-800-543-1608, option 2. Wait for the pause following the message and use the option for a call-back.
-------------------------------------
Reply With Quote
  #3  
Old August 18th, 2020
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Moderator
 
Join Date: Apr 2019
Location: USA
Posts: 1,701
Default

Quote:
Originally Posted by BigOBX View Post
Im using an Escort IXC Ordered on May 14, 2019 and was wondering if those are honored as well?

I cant PM you but sent you a friends request to see if that allows me to message you if you are willing to help me out.
You can PM EscortRadar. Use the link in my signature to contact the forum admin.

However right now with how things are with the pandemic you’re not likely to get a prompt answer there right now.
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php

Last edited by Esc0rtFan; August 18th, 2020 at 11:54 PM.
Reply With Quote
  #4  
Old August 18th, 2020
flylow7f39 flylow7f39 is offline
Moderator
 
Join Date: Nov 2010
Posts: 3,792
Default

With the ongoing pandemic situation you'll need to call Escort customer service at 1-800-543-1608, option 2, Monday through Friday. Call right after they open at 9:00 A.M. Eastern time then wait for the pause following the message and use the option for a call back. They are still working from home and are very busy at this time. Once the queue gets full for the day the call back option is gone and you'll have to wait and call back on a different morning. Early is a must!
__________________
__________________________________________________ ______________________________________
Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.
Reply With Quote
  #5  
Old August 19th, 2020
flylow7f39 flylow7f39 is offline
Moderator
 
Join Date: Nov 2010
Posts: 3,792
Default

Quote:
Originally Posted by BigOBX View Post
I cant PM you but sent you a friends request to see if that allows me to message you if you are willing to help me out.
Private messaging was completely disabled around a year and a half ago.
__________________
__________________________________________________ ______________________________________
Moderators here are not Escort employees.

If you need immediate help give Escort Radar customer service a call right after they open at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri. Wait for the pause following the message and use the option for a call back.
Reply With Quote
  #6  
Old August 19th, 2020
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Moderator
 
Join Date: Apr 2019
Location: USA
Posts: 1,701
Default

Quote:
Originally Posted by flylow7f39 View Post
Private messaging was completely disabled around a year and a half ago.
Right... I should clarify my earlier post.

THe link in my signature is not exactly a "PM" since those were disable. It is just a form that you can use to contact the Escort Representative here. But as we have said due to the pandemic crisis things area really hectic for everyone at Escort and I wouldn't expect messages to be promptly answered right now because of this, which is understandable.

We will help you all that we can , but aside from this you will need to call in. My advice? Call early at opening time so you can secure a place in line as they have eben very swamped and overloaded with calls.

Do the call back option first thing in the Morning and you should secure a place in line that way.
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
Reply With Quote
  #7  
Old August 19th, 2020
BigOBX BigOBX is offline
Junior Member
 
Join Date: Aug 2020
Posts: 3
Default

Guys, thanks so much for the speedy replies. Im going to try to give in a call and see if they can help me.

Ill be nice an patient as i do get the whole covid thing so no fast expectations at all. You guys are cool, thanks..
Reply With Quote
  #8  
Old August 19th, 2020
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Moderator
 
Join Date: Apr 2019
Location: USA
Posts: 1,701
Default

Quote:
Originally Posted by BigOBX View Post
Guys, thanks so much for the speedy replies. Im going to try to give in a call and see if they can help me.

Ill be nice an patient as i do get the whole covid thing so no fast expectations at all. You guys are cool, thanks..
You are very welcome ! Let us know if we can help in some other way. Good luck!
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
Reply With Quote
  #9  
Old August 19th, 2020
BigOBX BigOBX is offline
Junior Member
 
Join Date: Aug 2020
Posts: 3
Default

Just to confirm, i called up, asked to be in the queue, they called back like an hour later and extended my sub to 2025.

Again, you guys Rock, a quick google search and a quick sub to a forum and issues are resolved.
Reply With Quote
  #10  
Old August 19th, 2020
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Moderator
 
Join Date: Apr 2019
Location: USA
Posts: 1,701
Default

Quote:
Originally Posted by BigOBX View Post
Just to confirm, i called up, asked to be in the queue, they called back like an hour later and extended my sub to 2025.

Again, you guys Rock, a quick google search and a quick sub to a forum and issues are resolved.
We are glad to help you! I am glad it all worked out.
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 04:30 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright 2018 Escort Inc.