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Old December 4th, 2016
mushu mushu is offline
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Default new X70 front panel dark can't enable it

Less than 90 days since I bought it, the front panel is always unlit. No matter what keys I press it never lights up but the voice says "dim" , "bright" , etc. Is there a fuse or secret thing I need to hit to re-enable the front panel display? The detection still works, and I can hear everything, just no front panel.

It is still under warranty because I bought it at Best Buy less than 90 days ago. Should i return it there for an exchange?
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  #2  
Old December 6th, 2016
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EscortRadar EscortRadar is offline
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Quote:
Originally Posted by mushu View Post
Less than 90 days since I bought it, the front panel is always unlit. No matter what keys I press it never lights up but the voice says "dim" , "bright" , etc. Is there a fuse or secret thing I need to hit to re-enable the front panel display? The detection still works, and I can hear everything, just no front panel.

It is still under warranty because I bought it at Best Buy less than 90 days ago. Should i return it there for an exchange?
If pressing the BRT button does not cause the display to light then it will need to be serviced or replaced. If it is outside of Best Buy's return period then please contact our service department at the number in my signature below.

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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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Old December 6th, 2016
mushu mushu is offline
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What is your warranty period for something like this that suddenly just failed?
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Old December 6th, 2016
flylow7f39 flylow7f39 is offline
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Originally Posted by mushu View Post
What is your warranty period for something like this that suddenly just failed?
One year.

NOTE: You can call and add Escort's Extended Service Plan (24 additional months of Service Protection) for $29.95. Escort's Extended Service Plan must be purchased before the one year manufacturer's warranty expires.

https://www.escortradar.com/returns-exchanges.php
Quote:
ESCORT One Year Limited Warranty

What this warranty covers: ESCORT warrants your product against all defects in materials and workmanship.

For how long: One (1) year from the date of the original purchase.

What we will do: ESCORT, at our discretion, will either repair or replace your product free of charge.

What we will not do: ESCORT will not pay shipping charges that you incur for sending your product to us.

What you must do to maintain this warranty: Show original proof of purchase from an authorized ESCORT dealer.

Warranty Exclusions: Warranty does not apply to your product under any of the following conditions: 1. The serial number has been removed or modified. 2. Your product has been subjected to misuse or damage (including water damage, physical abuse, and/or improper installation). 3. Your product has been modified in any way. 4. Your receipt or proof-of-purchase is from a non-authorized dealer or internet auction site including E-bay, U-bid, or other non-authorized resellers.

To obtain service: Please contact ESCORT at800-543-1608 to obtain a Return Authorization number.

LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOU ARE ACQUIRING THE PRODUCT "AS IS" AND "WHERE IS", WITHOUT REPRESENTATION OR WARRANTY. ESCORT SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY INCLUDING, BUT NOT LIMITED TO THOSE CONCERNING THE MERCHANTABILITY AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR PURPOSE. ESCORT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE USE, MISUSE OR MOUNTING OF THE PRODUCT.

The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state. ESCORT is not responsible for products lost in shipment between the owner and our service center.

Warranty Information
Each product we manufacture is covered by our factory warranty. While each product may have unique components and policy, the general guideline below will apply to most Escort Inc. products.

All Escort Inc. models purchased factory-direct or from our Authorized Resellers will come with a full one-year warranty from the date of the original retail purchase (see policy statement above for full warranty details and exclusions).
Standard accessories packaged with each model will have a one-year factory warranty.
Remote installed system components have a one year factory warranty.
Accessory items have a six (6) month factory warranty.
Extended Service Plans add two (2) additional years to the original factory warranty. The Escort Service Plan extends the factory warranty to the applicable model or unit, but will not extend the warranty to any accessories (whether packaged with the model or separately).


Other legal rights: This Warranty gives you specific rights. You may have other legal rights, which vary, from state to state.

ESCORT Extended Service Plan
ESCORT offers an optional extended service plan. Contact ESCORT for details (800-543-1608).

Last edited by flylow7f39; December 6th, 2016 at 09:29 PM.
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