Escort Radar Forum  

Go Back   Escort Radar Forum > Dash Cameras > M1

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old January 31st, 2019
EscortRadar's Avatar
EscortRadar EscortRadar is offline
Official Escort Rep
 
Join Date: Apr 2009
Posts: 16,646
Exclamation M1 Wi-Fi connection issue with T-Mobile devices

We have received reports from consumers that the Escort M1 dash camera is experiencing problems when connecting to their mobile device via Wi-fi. Upon further investigation, it has been discovered that the issue can be attributed to a T-Mobile internet protocol update. The carrier recently switched from IPv4 to IPv6, resulting in connectivity issues for many T-Mobile subscribers who use their phone to connect to IP based devices. This issue is not only affecting Escort M1 users but other device users, as well.

We continue to explore the issue so that we may offer resolution as quickly as possible. In the meantime, you should be able to successfully connect to your camera by setting your mobile device to airplane mode. Please note that your M1 camera continues to operate and record video which can be viewed via computer.

We will provide updates as they become available.

For more information, check out T-Mobile’s support topic: https://support.t-mobile.com/thread/136485
__________________

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
Reply With Quote
  #2  
Old 1 Week Ago
compusys87 compusys87 is offline
Junior Member
 
Join Date: Apr 2019
Posts: 2
Default live view DISPLAY FAILURE

I purchased an M1 dash cam last week to compliment my MAX360C. I quickly found out the live view function did not work on my Iphone 7 with T-MOBILE.

I followed the work around posted here 4 months ago in December 2018, and LIVE VIEW would only work if both BLUE TOOTH AND INTERNET access was prevented by placing the phone in AIRPLANE mode.

1. Putting the phone in AIRPLANE mode prevents incoming and outgoing calls.
2. Turning off BLUE TOOTH prevents communication with the ESCORT MAX360C APP for maps and radar alerts.

This is an extremely poor solution to a 4 month old problem that should have been caught during product testing will all CELL Phone carriers BEFORE putting the product on the market.

I began developing software in 1968 using IBM punch cards to develop programs, and still work in software development.

The problem has been identified by you as:

"The carrier recently switched from IPv4 to IPv6, resulting in connectivity issues for many T-Mobile subscribers who use their phone to connect to IP based devices. This issue is not only affecting Escort M1 users but other device users, as well"

It appears that the M1 APP can only communicate using IPv4 protocol and was not designed to upgrade or transition to IPV6. IPv4 uses 32-bit addresses, IPv6 uses 128-bit addresses.

Remember, this is a software not a hardware problem so it is not difficult problem to solve.

I began developing software in 1968 using IBM punch cards to develop programs, and still work in software development.

The following site explains the software required to support both IPv4 and IPV6.

https://www.tutorialspoint.com/ipv6/...v4_to_ipv6.htm

The IPv4 was first developed in the 1970s, and the RFC 791 (IPv4) functionality was published in 1981. Because of the rapid expansion of the internet, IPv4 address space has been getting consumed over the years after 1990's.

IPv6 was designed as a replacement for IPv4 which has been in use since 1982, and is in the final stages of exhausting its unallocated address space, but still carries most Internet traffic.[1] Google's statistics show IPv6 availability of its users up to 25% depending on the day of the week (more use on weekends), with use over 20% any day of the week since July 2018.[2] Adoption is uneven across countries and Internet service providers.

In November 2016, 1491 (98.2%) of the 1519 top-level domains (TLDs) in the Internet supported IPv6 to access their domain name servers, and 1485 (97.8%) zones contained IPv6 glue records, and approximately 9.0 million domains (4.6%) had IPv6 address records in their zones. Of all networks in the global BGP routing table, 29.2% had IPv6 protocol support.[3][4]

By 2011, all major operating systems in use on personal computers and server systems had production-quality IPv6 implementations.

Cellular telephone systems present a large deployment field for Internet Protocol devices as mobile telephone service is making the transition from 3G to "next-generation" 4G technologies, in which voice is provisioned as a voice over IP (VoIP) service.

This mandates the use of IPv6 for such networks. In 2009, the US cellular operator Verizon released technical specifications for devices to operate on its "next-generation" networks.[5] The specification mandates IPv6 operation according to the 3GPP Release 8 Specifications (March 2009), and deprecates IPv4 as an optional capability.[5]

The simple solution is to maintain two downloadable M1 apps, one for IPV4 and one IPv6 (T-MOBILE) and all other carriers who will eventually transition to the new internet protocol.

Three questions

1. How is it that you built a product based in IPv4 with no provisions to support IPv6, as it becomes the internet protocol standard?

2. What is the company commitment date to fix this 4 month old simple fix software problem?

3. Was the M1 app developed by the chinese company that manufactures the M1 DASH CAM and the reason it uses IPv4?
Reply With Quote
  #3  
Old 1 Week Ago
compusys87 compusys87 is offline
Junior Member
 
Join Date: Apr 2019
Posts: 2
Default T-Mobile deploys IPv6 8 years ago in 2012? why does M1 use IPv4?

April 23, 2012

Yesterday, technical architect Cameron Byrne announced that T-Mobile has completed the deployment of IPv6 services across its entire network. This isn’t the first IPv6 network, but it is the largest wireless IPv6 deployment in the world.

In the announcement, he stated that IPv6 is now available over the main APN for T-Mobile. While there are still a few issues that need to be resolved, the IPv6 service works fairly well for most services. As a result, it will no longer be required to manually request access to IPv6 services. Instead, only a new APN needs to be added to the smartphone’s configuration to make it work. Additionally, T-Mobile is having success getting manufacturers to provide devices that support IPv6 over UMTS networks.
Reply With Quote
  #4  
Old 1 Week Ago
kasher1979 kasher1979 is offline
Senior Member
 
Join Date: Apr 2013
Location: USA
Posts: 1,004
Default

You can not be around another wifi location your phone has saved which could be the issue too......

Last edited by kasher1979; 1 Week Ago at 08:17 AM.
Reply With Quote
  #5  
Old 5 Days Ago
oakpek oakpek is offline
Junior Member
 
Join Date: Apr 2019
Posts: 2
Default Camera is working but app is not working

Receive the M1 dashcam today and tried to setup. The camera is working but the app connection is not. I have tmobile too, but as i read in forum this issue is around 4-5 months old and still having the same problem. Thats interesting. But i glad that the camera is working and i got rid of a lot of cable in the car with this
Reply With Quote
  #6  
Old 5 Days Ago
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Member
 
Join Date: Apr 2019
Location: USA
Posts: 85
Default

Put your phone in airplane mode then connect to your M1. It works a lot faster.
__________________
I use the following Escort Products

Max360c
M1 Dash cam
Escort Live
ZR5 Shifters
Reply With Quote
  #7  
Old 5 Days Ago
oakpek oakpek is offline
Junior Member
 
Join Date: Apr 2019
Posts: 2
Default

Quote:
Originally Posted by Esc0rtFan View Post
Put your phone in airplane mode then connect to your M1. It works a lot faster.
That actually worked! The camera also came with 16gb mini sd card, what is the max support on this camera? I would like to put 32 or 64
Reply With Quote
  #8  
Old 5 Days Ago
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
Member
 
Join Date: Apr 2019
Location: USA
Posts: 85
Default

Excellent!

It should hold and support up to 128 GB. But ask yourself this question........ Why would you need more disk space when the camera is loop recording and anything you want to immediately save you can tell the camera to capture it and save clip you want at any time. I would Use the card that comes with it. This is what I do and I am very pleased.....no more space is needed. Keep in mind if you do decide to go with 128 GB or other size you will need to format it using the M1 from what I hear for it to work properly. Good luck!
__________________
I use the following Escort Products

Max360c
M1 Dash cam
Escort Live
ZR5 Shifters

Last edited by Esc0rtFan; 4 Days Ago at 06:34 AM.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 12:46 AM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright © 2018 Escort Inc.