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Old December 5th, 2018
hrg0891 hrg0891 is offline
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Join Date: Dec 2018
Posts: 1
Exclamation New Redline EX has bluetooth issues

Hello, I just bought my RLEX over black friday and am already having issues with it. The bluetooth from the device is not detectable with 3 different phones. Initially I had it paired for a day and used the escort live app without issues, but the next day, the app would not connect to the device. I tried forgetting the bluetooth detector and since then have been unable to repair the device to a phone. It is as if the device does not have any bluetooth signal. Thanks.
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Old December 7th, 2018
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EscortRadar EscortRadar is offline
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Join Date: Apr 2009
Posts: 16,681

Try un-pairing RedLine EX through your phone's bluetooth settings menu.

Now open Escort Live and make sure you are pairing it through the Escort Live app, and not your phone's bluetooth settings.
- On Android, press the bluetooth icon in the top right of the screen then select RedLine EX from the menu
- On iPhone, go to Settings/Devices, select RedLine EX from the menu, then accept the prompt to pair

If Escort Live continues to not see your RedLine EX then you can try updating the firmware using Detector Tools Pro. I recommend selecting the "Update All" option.

If the firmware update fails, or if Escort Live continues to not see your RedLine EX, then contact our customer service department at the number in my signature below.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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bluetooth, escort live

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