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  #1  
Old February 6th, 2019
Ivanc Ivanc is offline
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Default 9500ix GPS lost

Couple of months ago, my radar came up with a message "GPS Signal is lost". Since then it is unable to acquire GPS. It is showing the speed I'm traveling with, when it detects radars.
Any ideas on what might be wrong with it ... and if software upgrade will help?
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  #2  
Old February 6th, 2019
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EscortRadar EscortRadar is offline
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If you changed vehicles when this started happening, then something in the new vehicle is blocking the GPS satellite signal from reaching the 9500ix. This could be a metallic rear view mirror mount, or a metallic coating on the vehicle's windshield.

If the vehicle has not changed, then your 9500ix will need to be serviced. To set this up, please contact our service department at the number in my signature below.
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Old February 12th, 2019
Ivanc Ivanc is offline
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Quote:
Originally Posted by EscortRadar View Post
If you changed vehicles when this started happening, then something in the new vehicle is blocking the GPS satellite signal from reaching the 9500ix. This could be a metallic rear view mirror mount, or a metallic coating on the vehicle's windshield.

If the vehicle has not changed, then your 9500ix will need to be serviced. To set this up, please contact our service department at the number in my signature below.
Same vehicle, will be calling the support line. Thank you for the quick response.
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