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  #1  
Old December 21st, 2017
MBR78 MBR78 is offline
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Default Smartcord Live power cycling

New to the forum and looking for some advice. I have a passport 9500ix and just purchased a new Smartcord Live. The detector works just fine with the original power cord. When plugging the new Smartcord Live into car outlet the detector powers on, then off, then on, then off. Has anyone had this problem?
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Old December 21st, 2017
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TBNTX TBNTX is offline
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Quote:
Originally Posted by MBR78 View Post
New to the forum and looking for some advice. I have a passport 9500ix and just purchased a new Smartcord Live. The detector works just fine with the original power cord. When plugging the new Smartcord Live into car outlet the detector powers on, then off, then on, then off. Has anyone had this problem?
If you have access to another vehicle, I'd suggest taking your 9500ix and the Smartcord live and see if the behavior persists.

If it does, then the Smartcord Live cable might be defective. If it doesn't it may mean that your cigarette lighter port is under-powered.

Best wishes!
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  #3  
Old December 21st, 2017
MBR78 MBR78 is offline
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Thanks for the reply. The same problem occurs in multiple vehicles. I will get with a service rep hopefully tomorrow and see what they allow. I tend to believe I will need a new new cord.
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Old 3 Weeks Ago
Hewi Hewi is offline
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Hi. I realise this was a long time ago. I am also having the same problem. Was the cord faulty?

Thanks
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  #5  
Old 3 Weeks Ago
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EscortRadar EscortRadar is offline
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Hewi,

If your 9500ix serial number begins with 19 and is between 19000000-19043460, you will need to send in the 9500ix to be updated. To set this up, use the information in my signature below to contact us.

If your 9500ix serial number begins with 19 and is 19043461 or greater, then you can update it yourself using Detector Tools and a USB/USB Mini B cable.

If your 9500ix serial number does not begin with 19 then it should work with the SmartCord Live cord. The SmartCord Live cord and 9500ix will need to be serviced. To set this up, use the information in my signature below to contact us.
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  #6  
Old 3 Weeks Ago
Hewi Hewi is offline
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Hi

Thanks for the reply. I'm using the cord on an Passport Max International.

Cheers
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  #7  
Old 2 Weeks Ago
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EscortRadar EscortRadar is offline
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There is an issue with the cord and/or detector. Both should be serviced.
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