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  #1  
Old September 28th, 2019
gundamwingzero1996 gundamwingzero1996 is offline
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Default Redline Firmware update via Smartcord Live

Quote:
Originally Posted by EscortRadar View Post
Absolutely. We will continue to support RedLine for many years to come.
Hi EscortRadar,

I have the Original Redline with the old firmware 2012..
I saw in one of your post regarding updating the firmware of the Redline using SMARTCORD LIVE. I purchase the SmartCord Live, the newer version, and I am unable to connect that cord to the computer to download new firmware via Detector Tool. After researching, it appear it only works with the original generation 1 smart cord (the one with the micro usb on the stem)

If I am able to procure the OLD smartcord live, will I am be able to update the Firmware of my REDLINE? I see the detection tool page on escort still has the SMARTCORD LIVE CLASSIC Detection tool zip file.

So i download that file. Install it on my computer. Plug in the Generation 1 smartcord live. It will download the Redline Firmware to the cord. Then I unplug it from the computer. Plug in the Original Redline to smart cord. RUN ESCORT LIVE APP 3.1.11, and it will automatically update my REDLINE??


Appreciate any guidance or help!!
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  #2  
Old September 30th, 2019
flylow7f39 flylow7f39 is offline
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Default

Moved to a new thread of it's own, sometimes posts tacked on to old threads might be overlooked.

Last I recall reading anything about this was the below, posted on February 22nd, 2017.

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Originally Posted by EscortRadar View Post
The fee is now $39.95

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Originally Posted by Butcher318 View Post
Quote:
Originally Posted by Porch40 View Post
I bought my Redline before band segmentation was available. Does anyone know what Escort charges to upgrade the firmware ?

Thanks
You don't have to send your detector in, it's a user downloaded upgrade. Its free. Or is your Redline so old it needs a hardware update as well?
It will need to be sent in for a firmware update. RedLine has never had a USB port. The older SmartCord Live cords could update it, if you first updated the cord's firmware, but the existing SmartCord Live cords cannot.

Last edited by flylow7f39; September 30th, 2019 at 07:34 AM.
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  #3  
Old October 3rd, 2019
EscortRadar's Avatar
EscortRadar EscortRadar is offline
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The 1st generation SmartCord Live cord still works and can be updated via Detector Tools. If you can locate one, you are good to go.

Or you can send your RedLine to us to have it updated. To set this up, contact us at the number in my signature.
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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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  #4  
Old October 5th, 2019
gundamwingzero1996 gundamwingzero1996 is offline
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Hi Escort Radar

I hooked my SmartCord Live up to Detector Tools and DT said there was an update for it. I updated it, but unfortunately EL is still not communicating with the Redline. It still does the exact same thing it did before the update, both with my current phone with the current version of EL and with my old phone with the older version of EL.

Using the Classic 1st Generation SmartCord Live.

It appears to be a communication issues.
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  #5  
Old October 5th, 2019
Butcher318 Butcher318 is offline
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Quote:
Originally Posted by gundamwingzero1996 View Post
Hi Escort Radar

I hooked my SmartCord Live up to Detector Tools and DT said there was an update for it. I updated it, but unfortunately EL is still not communicating with the Redline. It still does the exact same thing it did before the update, both with my current phone with the current version of EL and with my old phone with the older version of EL.

Using the Classic 1st Generation SmartCord Live.

It appears to be a communication issues.
If your Redline already has the BS/RDR options then there is nothing to update. There are no more updates being pushed out for the discontinued Redline.
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  #6  
Old October 7th, 2019
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EscortRadar EscortRadar is offline
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There may be an issue with the RedLine and/or the SmartCord Live cord. For further assistance, please call us at the number in my signature.
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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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