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  #1  
Old July 2nd, 2019
mase1981 mase1981 is offline
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Default Keep Distance voice alert

Hey Guys, first apologies if this was asked.
I just purchased the new 360c, i have configured everything and been using it for 3 days now. there is a voice alert that keep coming up that i cant figure out.
"Keep Distance", this alert comes even when i drive slow and there are no cars or objects in front of me. i searched online and read the manual and couldnt find a topic that talks about this type of alert.
can someone shed some light on this or tell me when this alert is being triggered and if there is a way to stop it.... thank you !!!
  #2  
Old July 2nd, 2019
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I have not heard of this happening before. What is the display showing when this happens?
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Old July 2nd, 2019
mase1981 mase1981 is offline
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Quote:
Originally Posted by EscortRadar View Post
I have not heard of this happening before. What is the display showing when this happens?
it just keep showing "Auto"... nothing on Display... really odd.
  #4  
Old July 2nd, 2019
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I recommend having it serviced. To set this up, contact us at the number in my signature below.

Thank you
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Old July 2nd, 2019
mase1981 mase1981 is offline
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Quote:
Originally Posted by EscortRadar View Post
I recommend having it serviced. To set this up, contact us at the number in my signature below.

Thank you
Thank you
i literally have it for less then 3 days
  #6  
Old July 2nd, 2019
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If you bought it from us then we will replace it.

I can only think of the overspeed alert, but that also causes the speed area of the display to change color to red.
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  #7  
Old July 2nd, 2019
mase1981 mase1981 is offline
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Quote:
Originally Posted by EscortRadar View Post
If you bought it from us then we will replace it.

I can only think of the overspeed alert, but that also causes the speed area of the display to change color to red.
I purchased it from Car Toys...
i have disabled the speed alerts, cruise alerts etc. it just sometimes state "keep distance".
ive been trying to read the manuals, google and any documentation for the "vocal" list the device can say but nowhere i can find anything related to "keep distance"...
Do you know at what instance that specific alert is triggered?
  #8  
Old July 2nd, 2019
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That is what is strange, to my knowledge that voice file is not in the device...

I would love to see a video of it if at all possible.
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  #9  
Old July 2nd, 2019
mase1981 mase1981 is offline
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Quote:
Originally Posted by EscortRadar View Post
That is what is strange, to my knowledge that voice file is not in the device...

I would love to see a video of it if at all possible.
I will check my dashcam if it recorded audio at times it happened...
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Old July 3rd, 2019
mase1981 mase1981 is offline
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Quote:
Originally Posted by EscortRadar View Post
That is what is strange, to my knowledge that voice file is not in the device...

I would love to see a video of it if at all possible.
Whelp... this is embarrassing ....
i just purchased a new car (new corvette) and that is the reason why i got the Escort max 360c. in the efforts of "everything new", i also installed my dashcam....
during that process i have re-set the dashcam to factory defaults to start fresh with all products, however - i forgot that the dashcam have these voice features....

Anyhow, the alert is coming from the dashcam lol, not the escort...
i had the dashcams for years on my mustang with this feature turned off, that is why i thought its from the Escort...

My apologies
This ticket can be closed....
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