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Old August 11th, 2018
Chip Chip is offline
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Join Date: Aug 2018
Posts: 2
Default New iX - not getting Posted Speed Limits

Hi logged into the live app, and all connected via bluetooth, but not getting any posted limits, just showing --. This includes state highway 1 Canterbury New Zealand ??
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Old September 5th, 2018
Xarius Xarius is offline
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Join Date: Sep 2018
Posts: 1
Default not getting Posted Speed Limits

I just got the IX a week ago, and all is good however the other day it stopped showing the posted speed limits, it shows the Bluetooth is connected. I cleared cash, uninstalled and reinstalled the app. I did a factory reset on the IX. Also when connected to Bluetooth it shows the Bluetooth symbol only and radar detection warning on the app is sluggish where as a week before it was almost instantaneous.
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Old September 10th, 2018
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 16,780

I apologize for the delay responding.

We haven't changed anything on our end that would cause this. It sounds like there is an issue with your ESCORT iX or your phone's bluetooth. If you can, try it on another phone and see if the issue persists. If it does, then the detector will need to be serviced. If it does not, then the issue is most probably with your phone.

Note that we will be releasing a new version of Escort Live in the near future which changes how bluetooth works and may work better for you.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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Old September 22nd, 2018
LV-Shane LV-Shane is offline
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Join Date: Sep 2018
Posts: 1
Default Same issue - No PSL info

I just bought a brand new iX today and have the exact same issue. I registered the unit and got the first year Escort Live setup. I can see the subscription info in the EL Settings screen so thatís not the issue. Iím using a brand new iPhone X and itís getting PSL info in the NAV app just fine but nothing for the EL app.
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Old September 23rd, 2018
Mrdrooc Mrdrooc is offline
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Join Date: Jul 2017
Posts: 1
Thumbs down

I've noticed this as well on my Max II. It has worked 95% of the time since day 1 it was released, now nothing. I figured it was some sort of intermittent overload or something since I noticed it during a super busy time....
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Old October 17th, 2018
RadarBiz RadarBiz is offline
Junior Member
Join Date: Oct 2018
Posts: 1
Default New iX - not getting Posted Speed Limits

I did have the same problem, but I was able to fix it by force closing the Escort live app and start it again. Here is what I did on my Android phone:
from toolbar at the top of the screen go to Settings (drag down the bar until you see the gear shaped icon). Tap on the setting icon. When the setting page is opened, look for Apps (Default Apps and permissions) and select it. scroll down until you find Escort Live and select it. Click on FORCE STOP button. Now back all the way out. Make sure WiFi or Cell Network is up, GPS is ON, and the Bluetooth is up. Finally, make sure the radar detect is also turned on.

Now start Escort Live app and see if it behaves now.
I am interested to know this works for anybody else!
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