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  #1  
Old 1 Week Ago
sockr1 sockr1 is offline
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Default detector doesn't work after hard wire stopped, then plug in

i've been a die hard escort detector fan but am a little lost on what is happening. i've had my detector hardwired (smartcord) for a few years in my car and all of a sudden it stopped working a few months back. i left it as is since I just had another kid and didn't have time, but decided to work on it tonight. the plug in one works well (sometimes it's hard to get a good cigarette adapter connection in my other car but eventually works)

rechecked all my wires in the hardwire and checked all fuses. everything is good. still won't work so i decide to order another hardwire tonight.

go to plug in my detector using the cigarette lighter adapter and now it doesn't work in any of our cars. any help please? i'm at a loss here why the hardwire randomly stopped working (no bad fuses) and now the detector doesn't work at all with another power cord.

ps. my detector can still be recognized by plugging into a computer with detector tools.
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Old 1 Week Ago
flylow7f39 flylow7f39 is offline
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Hope this helps.

IIRC there is a fuse in the Smart Cord but it isn't user replaceable.

Is your vehicle's lighter outlet is powering other devices?

If you have a voltmeter (or multimeter), you can check whether there is power coming from the cord.

Other than that call Escort customer service at 1-800-543-1608 9am-5:30pm Eastern Time Mon-Fri to set up servicing your detector or fill out a repair form and Escort will contact you. There could be an issue with your detector.

Edit:
Quote:
Originally Posted by EscortRadar View Post
Quote:
Originally Posted by CerMond View Post
Quote:
Originally Posted by EscortRadar View Post
It has a fuse but it is not user servicable.
It is fuse?

Yes that is a fuse.
Quote:
Originally Posted by EscortRadar View Post
Red is +12VDC
Green is -12VDC.
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Last edited by flylow7f39; 1 Week Ago at 07:33 AM.
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  #3  
Old 1 Week Ago
sockr1 sockr1 is offline
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Quote:
Originally Posted by flylow7f39 View Post
Hope this helps.

IIRC there is a fuse in the Smart Cord but it isn't user replaceable.

Is your vehicle's lighter outlet is powering other devices?

If you have a voltmeter (or multimeter), you can check whether there is power coming from the cord.

Other than that call Escort customer service at 1-800-543-1608 9am-5:30pm Eastern Time Mon-Fri to set up servicing your detector or fill out a repair form and Escort will contact you. There could be an issue with your detector.

Edit:
Thank you for the response! My outlet still powers my phone charger so I know the outlet works. How do I check the rj11 connector? I put a multimeter to the red and green pins on the connector but don’t know what multimeter setting it needs to be in nor what values I’m looking for.

Ugh just so frustrated and hope my detector didn’t go bad. Any fuse I can chec inside detector?
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Old 1 Week Ago
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by sockr1 View Post
I put a multimeter to the red and green pins on the connector but donít know what multimeter setting it needs to be in nor what values Iím looking for.
12 Volts DC

Quote:
Originally Posted by EscortRadar View Post
Red is +12VDC
Green is -12VDC
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  #5  
Old 1 Week Ago
sockr1 sockr1 is offline
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Quote:
Originally Posted by flylow7f39 View Post
Hope this helps.

IIRC there is a fuse in the Smart Cord but it isn't user replaceable.

Is your vehicle's lighter outlet is powering other devices?

If you have a voltmeter (or multimeter), you can check whether there is power coming from the cord.

Other than that call Escort customer service at 1-800-543-1608 9am-5:30pm Eastern Time Mon-Fri to set up servicing your detector or fill out a repair form and Escort will contact you. There could be an issue with your detector.

Edit:
I’m guessing that’s a 2 amp pico fuse in your picture?

I did a direct hardwire bypassing circuit boards in both the smart cord direct wire and the smart cord plug in adapter and the direct wire without the circuit boards turn on the detector!

So this tells me that both circuit boards are bad since the direct wire worked. Any suggestions for next steps?
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  #6  
Old 1 Week Ago
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EscortRadar EscortRadar is offline
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It is strange for both SmartCords to go out like this. Something in the detector may be causing them to go out.

Smartcords use 4 conductors while non-smartcord direct wires only use 2 conductors (12V and ground). The Smartcord's 2 additional conductors support the alert light and mute button. I'm betting there is an issue with these additional 2 conductors.

For further assistance, please set up a service order at the number in my signature. Send the detector and cords in, we will replace the cords.
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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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Old 1 Week Ago
sockr1 sockr1 is offline
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Quote:
Originally Posted by EscortRadar View Post
It is strange for both SmartCords to go out like this. Something in the detector may be causing them to go out.

Smartcords use 4 conductors while non-smartcord direct wires only use 2 conductors (12V and ground). The Smartcord's 2 additional conductors support the alert light and mute button. I'm betting there is an issue with these additional 2 conductors.

For further assistance, please set up a service order at the number in my signature. Send the detector and cords in, we will replace the cords.
i called escort customer service per your instructions and they will not replace the cords for me, they said I have to buy new ones or send my detector in and pay 140 to get a free cord. any other insight on how i get at least 1 of my cords replaced for free? I'd like to try one more smartcord to see if it goes bad again which would for sure confirm something is wrong with my detector.
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Old 1 Week Ago
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EscortRadar EscortRadar is offline
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Yes that was what I meant, we would replace them if you send them and the detector in to be serviced.
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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or you can fill out a repair form and we will contact you.
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  #9  
Old 1 Week Ago
sockr1 sockr1 is offline
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Quote:
Originally Posted by EscortRadar View Post
Yes that was what I meant, we would replace them if you send them and the detector in to be serviced.
ah that's a bummer, i think i'll just pay $25 for a new directwire (no mute) rather than $140. wish the products were more robust for their cost

may also try to replace the 2A pico fuse myself

thank you for your quick responses
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