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  #1  
Old 2 Weeks Ago
Papasha Papasha is offline
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Join Date: Feb 2012
Posts: 19
Default EL crashes on Samsung S20 Ultra

Just got my Samsung S20 Ultra and after installation of EL it worked 1 time and gave me chance to configure Max360c. After this program crashes before it opens. I have the latest version of software.
I uninstall program and after phone restart installed it back. Exactly the same issue!
I reviewed logs and it looks like it crashes on java module.
Information was sent to the Escort.
I hope, they could do some magic.....
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  #2  
Old 1 Week Ago
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
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Join Date: Apr 2019
Location: USA
Posts: 580
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Quote:
Originally Posted by Papasha View Post
Just got my Samsung S20 Ultra and after installation of EL it worked 1 time and gave me chance to configure Max360c. After this program crashes before it opens. I have the latest version of software.
I uninstall program and after phone restart installed it back. Exactly the same issue!
I reviewed logs and it looks like it crashes on java module.
Information was sent to the Escort.
I hope, they could do some magic.....
Sounds like there might be something else on your phone conflicting with the app. For support on this I would call in to Escort Customer Service.
__________________
I use the following Escort Products

Escort Redline EX
Max360c with wifi
M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
------------------------------------------------------------
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  #3  
Old 1 Week Ago
Papasha Papasha is offline
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Join Date: Feb 2012
Posts: 19
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I don't have this issue on Samsung S9+. Both phones mirrored
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  #4  
Old 1 Week Ago
Esc0rtFan's Avatar
Esc0rtFan Esc0rtFan is offline
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Join Date: Apr 2019
Location: USA
Posts: 580
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Quote:
Originally Posted by Papasha View Post
I don't have this issue on Samsung S9+. Both phones mirrored
Sounds like some sort of hardware conflict then. The app may need to be updated to be compatible with that phone. I am just guessing though, so I am not really sure. Have you called in to Customer Service? They would be able to help more and to escalate the issue to the proper department.
__________________
I use the following Escort Products

Escort Redline EX
Max360c with wifi
M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
------------------------------------------------------------
Reply With Quote
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