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Old November 8th, 2018
radarcc radarcc is offline
Join Date: Nov 2018
Posts: 117
Default EL Reports not showing

I ran into 2 separate Ka alerts that were auto reported today. Neither one of them showed up on the map though, even after 30 minutes. I force closed the app and re-opened it and then only 1 of the 2 were there. I am only like 5 miles from where the alerts were so I was not out of the range where it would not show on the map and had full cell bars.

Apps like Waze show up instantly when you report something, has EL been re-designed not to show your own encounters?

The 1st Ka I ran into was on the way to and errand. It was a good 15 minutes later I drove right by where the alert happened and there was nothing on EL nor being sent to my 360.

In the past it has alerted me to my own Ka detections, which tells me either the app has changed, there is a really long delay, or their is an issue with the server.

Maybe thing explains why I have not seen a single alert in my area for almost 2 months, where I normally see at least a few when I check now and then.
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Old November 8th, 2018
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 16,650

Thank you for the information. We are looking into it.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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Old December 15th, 2018
radarcc radarcc is offline
Join Date: Nov 2018
Posts: 117

Originally Posted by EscortRadar View Post
Thank you for the information. We are looking into it.
Were you (Escort) able to find any issues?

I had 2 Ka auto reported alerts today. Neither showed on my Map, even if I force closed and re-opened the map. They each took over 30 minutes to finally show on the app. I would open the app for a minute, nothing, force close it, wait 5 min and re-open, nothing, force close, repeat. Again, after over 30 minutes of the above they finally showed up.

This seems to me that other EL users would not get my alerts as well.

Is there a reason to run EL anymore if my alerts are not being used in a timely manor?

These 2 alerts were a few hours apart so it was not just a quick glitch.

I see the limitless range has been added to your site, but if these alerts are not getting sent to other drivers how is this helping anymore?

Has an issue been identified or being looked into specifically? EL drains my battery a fair bit so if there is no reason to run it until this gets fixed please let me know.
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