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Old May 12th, 2018
Hugh Morris Hugh Morris is offline
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Join Date: May 2018
Posts: 1
Default Redline EX No Power


I am a long time owner of a generation 8500, which I have had refurbished twice and still works but the false alarms are continuous... I FINALLY upgraded to a new Redline EX.

When I plugged it in nothing happened, checked the connection, hit power button, nothing. I then tried the 8500 cord from my functioning 8500 and it powered up momentarily, I switched off so I could mount the unit and was not able to power it up again.

I then tried powering up my old 8500 with my 8500 cord and now it will not power up.

BTW checked the power receptacle in the car and it powers up other accessories no problem.

It seems like the Redline EX unit has caused both cords to fail.
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Old May 13th, 2018
Pilot77 Pilot77 is offline
Join Date: May 2017
Posts: 88

I own several Escort devices myself: 8500,9500 ix, MAX, REDLINE EX. I have 1 cable laid in the car. Sometimes I test my devices on police radars. Repeat, on this one cable I connect different Escort models and it works. I'm guessing you have a problem with the power cord. Maybe one of the wires closes or badly crimped.
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Old May 14th, 2018
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EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 16,064

Hugh Morris,

I am sorry to hear about this issue with your RedLine EX. The RedLine EX and the cords will need to be serviced. To set this up, please contact our customer service department at the number in my signature below.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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