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Old 2 Weeks Ago
0nRay 0nRay is offline
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Thumbs down Escort Redline EX - Not detecting radar

The title says it all, my detector just suddenly stopped detecting any radar signal. I've tried updating it and changing the settings as well as using a different power cord, alas no success.

I'll be contacting Escort's warranty department on Monday. To say the least, I'm very disappointed that I've had to send my detector away twice now and I've only owned it for just over a year.

Follow the link for proof of the issue. I will leave the video live until I receive my detector back from Escort's warranty department and can confirm it's operation, at that time I'll post here to confirm the issue is resolved.

https://www.youtube.com/watch?v=1e_dOCOFOgk
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  #2  
Old 2 Weeks Ago
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Esc0rtFan Esc0rtFan is offline
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Sorry to hear your detector isn't working for you. You should go ahead and send it in .

Use the following information to contact Escort to set this up.


Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat

Thank you
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I use the following Escort Products

Escort Redline EX
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M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
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Last edited by Esc0rtFan; 2 Weeks Ago at 09:08 PM.
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Old 2 Weeks Ago
0nRay 0nRay is offline
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Quote:
Originally Posted by Esc0rtFan View Post
Sorry to hear your detector isn't working for you. You should go ahead and send it in .

Use the following information to contact Escort to set this up.


Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat

Thank you
Thanks, I'll update this thread once it's resolved.

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  #4  
Old 2 Weeks Ago
Butcher318 Butcher318 is offline
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Running two detectors can and does cause problems. Some detectors do filter out certain speed signs. I suppose you could send itin just to be sure especially if it's under warranty

Last edited by Esc0rtFan; 1 Week Ago at 08:37 PM. Reason: Links to Advertisment of Competitor Products are not allowed on Escort Forum.
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Old 2 Weeks Ago
0nRay 0nRay is offline
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Quote:
Originally Posted by Butcher318 View Post
Running two detectors can and does cause problems, do a search for vortex radar and check his videos out. Some detectors do filter out certain speed signs. I suppose you could send itin just to be sure especially if it's under warranty
If you watch the whole video you'll see I unplugged the second detector and just ran mine. Fault was still present. I drive past that speed sign daily and my detector doesn't go off but my brother told me his max was so I went in his car and sure enough it did. I just had the second detector in my truck for demo purposes.

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  #6  
Old 1 Week Ago
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Sending it in will be your best option
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Escort Redline EX
Max360c with wifi
M1 Dash cam with both detectors
Escort Live
ZR5 Shifters
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  #7  
Old 1 Week Ago
crmgr crmgr is offline
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To be honest, I pretty much gave up on my Redline EX earlier this year. Purchased back in September 2017. Ran the updates as they came out. Thought the detector was great because I was not getting many false signals. Finally realized the reason was it was not picking them up. Sent it in for warranty repair in July 2018. Got it back and it ran great. Around December it again stopped picking up signals. Lost total confidence in it and now out of warranty said I was not going to throw more good money after bad by paying to again have it repaired.

Bit the bullet in February 2019 and bought a 360C. Had many detectors in the past and missed the arrows of my V1. Well, the 360C is the best detector I've ever owned. Total confidence in it. I pick up Ka, K and X bands from in most cases over a mile away. Even manages to keep me out of trouble on hilly roads. BSM falses are few as well as laser. The arrows are an additional plus. Not sure if I picked a good one out of the bunch, but I don't plan on any further firmware updates.

My personally feeling is that there was a problem with the Redline EX when Escort rolled it out. The EX is now sitting in a drawer. Hope you have better luck with your repairs.

Quote:
Originally Posted by 0nRay View Post
The title says it all, my detector just suddenly stopped detecting any radar signal. I've tried updating it and changing the settings as well as using a different power cord, alas no success.

Last edited by TBNTX; 1 Week Ago at 04:19 PM.
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  #8  
Old 1 Week Ago
0nRay 0nRay is offline
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Quote:
Originally Posted by crmgr View Post
To be honest, I pretty much gave up on my Redline EX earlier this year. Purchased back in September 2017. Ran the updates as they came out. Thought the detector was great because I was not getting many false signals. Finally realized the reason was it was not picking them up. Sent it in for warranty repair in July 2018. Got it back and it ran great. Around December it again stopped picking up signals. Lost total confidence in it and now out of warranty said I was not going to throw more good money after bad by paying to again have it repaired.

Bit the bullet in February 2019 and bought a 360C. Had many detectors in the past and missed the arrows of my V1. Well, the 360C is the best detector I've ever owned. Total confidence in it. I pick up Ka, K and X bands from in most cases over a mile away. Even manages to keep me out of trouble on hilly roads. BSM falses are few as well as laser. The arrows are an additional plus. Not sure if I picked a good one out of the bunch, but I don't plan on any further firmware updates.

My personally feeling is that there was a problem with the Redline EX when Escort rolled it out. The EX is now sitting in a drawer. Hope you have better luck with your repairs.
Oooh man sorry to hear that. For me I kind of need the EX because it detects Multa Radar which is used where I live. Funny thing is, when it works it works great! It's just frustrating that it keeps breaking on me.

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Last edited by 0nRay; 1 Week Ago at 01:32 PM.
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  #9  
Old 1 Week Ago
wanderer1 wanderer1 is offline
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The video pretty much says it all , hope Escort gets it repaired for you!
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DRIVE SMARTER OR GET THE HELL OUTTA THE LEFT LANE
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  #10  
Old 1 Week Ago
0nRay 0nRay is offline
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Quote:
Originally Posted by wanderer1 View Post
The video pretty much says it all , hope Escort gets it repaired for you!
Let hope, honestly this detector has caused me so many headaches over the last year, I may just end up pulling the trigger on a different brand. I need Multaradar support but I won't tolerate it if this thing craps out on me again. I'll just get warranty to fix it and sell it and if it's out of warranty I'll just junk it.

Like I said, when it works, it works great. But I need it to work all the time... Not 60% of the time.



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Last edited by flylow7f39; 1 Week Ago at 04:27 AM.
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