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  #11  
Old April 24th, 2013
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EscortRadar EscortRadar is offline
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There should not be an extra charge with a premium repair unless we found serious damage to the detector from misuse (eg water damage, crushed). I have sent you a private message to help straighten this out.
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  #12  
Old May 17th, 2013
Dr. Prescott Dr. Prescott is offline
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Does Escort recommend scheduled preventative maintenance/ diagnostic testing of radar detectors after a certain number of hours in operation?

I would assume the only level of service that could cover this would be Premium Escort - Full inspection of all systems

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  #13  
Old May 17th, 2013
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There is no set number of hours of use after which we recommend service. If it's over 5 years old and had a lot of time on the windshield then I would have it looked at just for peace of mind.

My general recommendation is: if you have been using the same detector regularly for months in the same area then you are the expert of how it performs there. If you notice that it is all of a sudden acting differently then we should check it out. A Tier 1 or Tier 2 repair may be more appropriate than premium service depending on the issue.

If you want your detector refreshed to new condition then set up premium service (aka tune-up). When we are done with it, it will look and function like new again.
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