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  #311  
Old March 5th, 2014
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oddpedestrian oddpedestrian is offline
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I tried that but EL is not compatible with galaxy 10.1 2014 edition. So I only have an extra tablet.

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  #312  
Old March 5th, 2014
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EscortRadar EscortRadar is offline
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So you don't see an RDR setting when scrolling through bands on your RedLine?

If Escort Live isn't showing in Google Play then try installing the APK file of it to your tablet. The APK is attached to the first post here. While Escort Live won't hurt your tablet, this is "at your own risk" so you will have to look up how to install APKs on your own if you don't know how to.
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  #313  
Old March 10th, 2014
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oddpedestrian oddpedestrian is offline
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Quote:
Originally Posted by EscortRadar View Post
So you don't see an RDR setting when scrolling through bands on your RedLine?

If Escort Live isn't showing in Google Play then try installing the APK file of it to your tablet. The APK is attached to the first post here. While Escort Live won't hurt your tablet, this is "at your own risk" so you will have to look up how to install APKs on your own if you don't know how to.
That worked for me and updated super thanks!!!

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  #314  
Old October 24th, 2014
vnikulin vnikulin is offline
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Default updating firmware

i emailed escort support 9 days ago with screenshot that my SmartCord Live firmware is giving me error - NO response
after which i called and spoke with someone at support, that person tried to give me lines like "oh, well it works, why you want to update" etc. sort of - don't bother with it, just wait till it dies, and then we can tell you that its out of warranty and sell u another one ! pretty much
today, was the best, i spoke with Marlay who than asked Chris about this and Chris - supervisor said ... that i cannot upgrade SmartCord Live ))
what is this? should i have just stayed with V1 ?
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  #315  
Old October 27th, 2014
vnikulin vnikulin is offline
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Default 12 days went by

so its 12 days after since i have sent my original email with error message

so far:
1. no response
2. conversation with support tech who promised call back - never happened
3. conversation with Marlay who didn't provide any intelligent help, instead relayed message from Chris who said - live wire can't be updated via detector tools
4. spoke with Daniel who transferred me to "management" line where i left voice mail - lets see if they respond.

this is a level of support for $500+ radar detector !
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  #316  
Old October 27th, 2014
flylow7f39 flylow7f39 is offline
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Quote:
Originally Posted by vnikulin View Post
so its 12 days after since i have sent my original email with error message

so far:
1. no response
2. conversation with support tech who promised call back - never happened
3. conversation with Marlay who didn't provide any intelligent help, instead relayed message from Chris who said - live wire can't be updated via detector tools
4. spoke with Daniel who transferred me to "management" line where i left voice mail - lets see if they respond.

this is a level of support for $500+ radar detector !
I suggest sending a Private Message to Larry (EscortRadar) http://escortradarforum.com/forums/member.php?u=11

BTW starting a new thread is best, added posts to older threads often get overlooked in any forum.

Last edited by flylow7f39; October 27th, 2014 at 08:35 PM.
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  #317  
Old October 29th, 2014
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EscortRadar EscortRadar is offline
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Quote:
Originally Posted by vnikulin View Post
i emailed escort support 9 days ago with screenshot that my SmartCord Live firmware is giving me error - NO response
after which i called and spoke with someone at support, that person tried to give me lines like "oh, well it works, why you want to update" etc. sort of - don't bother with it, just wait till it dies, and then we can tell you that its out of warranty and sell u another one ! pretty much
today, was the best, i spoke with Marlay who than asked Chris about this and Chris - supervisor said ... that i cannot upgrade SmartCord Live ))
what is this? should i have just stayed with V1 ?
I'm sorry to hear about the issues you are having with your SmartCord Live cord. Are you using the small USB port on the barrel of the SmartCord Live cord to update it? If so then please send me a private message with your name, address, and email address and I will take care of this for you.

Quote:
Originally Posted by flylow7f39 View Post
I suggest sending a Private Message to Larry (EscortRadar) http://escortradarforum.com/forums/member.php?u=11

BTW starting a new thread is best, added posts to older threads often get overlooked in any forum.
Which is exactly what happened here
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