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Forum: MAX II and MAX 2 Days Ago
Replies: 2
Views: 126
Posted By EscortRadar
Platinum = includes SmartCord USB power cord....

Platinum = includes SmartCord USB power cord. Otherwise it is the same as a MAX II.

And the email said that ESCORT MAX II is back in a Platinum Package. It did not introduce it.
Forum: MAX 360c 2 Days Ago
Replies: 7
Views: 231
Posted By EscortRadar
Any button. It would be helpful to know if the...

Any button. It would be helpful to know if the buttons respond when pressing them. For example, when pressing the BRT button. Does the voice announce and the display indicate the brightness change?
Forum: MAX 360c 2 Days Ago
Replies: 3
Views: 113
Posted By EscortRadar
This is absolutely great to hear. Thank you for...

This is absolutely great to hear. Thank you for sharing it with us!
Forum: Detector Tools & Detector Tools Pro 2 Days Ago
Replies: 14
Views: 267
Posted By EscortRadar
Would you please post screenshots of these...

Would you please post screenshots of these messages?

Also let us know what version of Windows you are using.

Thank you!
Forum: Passport 2 Days Ago
Replies: 7
Views: 1,562
Posted By EscortRadar
Glad to hear that it is working well in iOS 12....

Glad to hear that it is working well in iOS 12. Thank you for letting us know.



We plan on releasing this in an update later this year.
Forum: Escort Live! for iPhone 2 Days Ago
Replies: 34
Views: 10,306
Posted By EscortRadar
"Direction of travel up" will be coming in an...

"Direction of travel up" will be coming in an update later this year.
Forum: MAX 360 3 Days Ago
Replies: 4
Views: 299
Posted By EscortRadar
Do either of you remember if you used "Update...

Do either of you remember if you used "Update All" on the Apple Mac Detector Tools when updating your MAX 360?
Forum: MAX Ci and MAX Ci 360 3 Days Ago
Replies: 1
Views: 72
Posted By EscortRadar
We are not aware of any issues with a MAX Ci 360...

We are not aware of any issues with a MAX Ci 360 and 2018 Audi Q8. Please contact an authorized Escort installer (https://www.escortradar.com/pages/dealer-locator) for further assistance.
Forum: Escort Live! for iPhone 3 Days Ago
Replies: 5
Views: 174
Posted By EscortRadar
Thank you for bringing these to our attention. ...

Thank you for bringing these to our attention.

We are aware of the dashboard graphics issue when switching between landscape and portrait views. This will be resolved in a future version, along...
Forum: MAX 360c 3 Days Ago
Replies: 1
Views: 70
Posted By EscortRadar
Yes, with Kenwood Excelon receivers using the...

Yes, with Kenwood Excelon receivers using the Maestro MRR2 interface :D

We will soon make available harnesses to connect our detectors to Maestro MRR2 units. First will be for MAX Ci and iX Ci...
Forum: MAX 360 3 Days Ago
Replies: 4
Views: 299
Posted By EscortRadar
Thank you for the information mtime. We are...

Thank you for the information mtime. We are looking into it
Forum: MAX 360 3 Days Ago
Replies: 2
Views: 109
Posted By EscortRadar
Glad to hear you are liking the MAX 360! We...

Glad to hear you are liking the MAX 360!

We have not released a version 2.1.70 of Escort Live. Maybe you mean 2.1.10 which is the latest version for Android phones.

We are looking into the...
Forum: Escort Live! General 3 Days Ago
Replies: 2
Views: 81
Posted By EscortRadar
Logging in is required to receive Escort Live's...

Logging in is required to receive Escort Live's premium features. You only need to log into the app once. Afterwards when opening the app, it will automatically log you in with the last credentials...
Forum: Escort Live! for iPhone 3 Days Ago
Replies: 3
Views: 144
Posted By EscortRadar
Our servers and your data connection are not...

Our servers and your data connection are not involved with your speed. This value comes directly from your iPhone's GPS.

Make sure you have Escort Live's Location Services set to "Always". Doing...
Forum: Escort Live! for iPhone 3 Days Ago
Replies: 8
Views: 171
Posted By EscortRadar
Replies in bold

Replies in bold
Forum: Escort Live! for Android 3 Days Ago
Replies: 8
Views: 245
Posted By EscortRadar
Escort Live uses your phone's GPS, not the...

Escort Live uses your phone's GPS, not the detector's.

Thank you for the information. Unfortunately I cannot help with this. Other forum members may be able to.
Forum: Mounts 4 Days Ago
Replies: 2
Views: 95
Posted By EscortRadar
I'm sorry to hear this happened. For further...

I'm sorry to hear this happened. For further assistance, contact customer support at the number in my signature below. Hold times have never been 2 hours, not even close. Maybe you called after...
Forum: Escort Live! for Android 4 Days Ago
Replies: 8
Views: 245
Posted By EscortRadar
No changes were made to GPS in this release. I'm...

No changes were made to GPS in this release. I'm not hearing about this from others who have this phone. They state the workaround you mentioned resolved the issue with app backgrounded.

If you...
Forum: Escort Live! for Android 4 Days Ago
Replies: 5
Views: 134
Posted By EscortRadar
You should not have to pair your MAX 360c (tap...

You should not have to pair your MAX 360c (tap the BT icon) every time you use it. It sounds like your MAX 360c and Tesla's BT are interfering with each other.

There is something that you can...
Forum: MAX 360c 4 Days Ago
Replies: 6
Views: 204
Posted By EscortRadar
We have been able to reproduce this. Escort Live...

We have been able to reproduce this. Escort Live was not being used at the time, so it does not appear to be a factor.

Thank you very much for your reports. We should have a fix soon.
Forum: ESCORT iX 5 Days Ago
Replies: 102
Views: 8,506
Posted By EscortRadar
The issue happens every time you merge the...

The issue happens every time you merge the database. Until we have a solution, I suggest not merging the database again. You can use Escort Live with your ESCORT iX to receive the latest camera...
Forum: MAX II and MAX 5 Days Ago
Replies: 1
Views: 103
Posted By EscortRadar
If you used "Update All" on Detector Tools...

If you used "Update All" on Detector Tools several weeks ago, then this caused this bluetooth issue (http://escortradarforum.com/forums/showthread.php?t=17993). We should be releasing an update for...
Forum: MAX 360 5 Days Ago
Replies: 9
Views: 527
Posted By EscortRadar
It may have just need to reload ephemeris data...

It may have just need to reload ephemeris data from the GPS satellites. This happens pretty quickly when sitting still and a clear view of the sky. While sitting still make sure it has a clear view...
Forum: MAX 360c 5 Days Ago
Replies: 7
Views: 231
Posted By EscortRadar
Thank you for reporting this. Did you try...

Thank you for reporting this. Did you try pressing any of the MAX 360c's buttons when the screen was displaying this.
Forum: MAX 360c 5 Days Ago
Replies: 6
Views: 204
Posted By EscortRadar
Thank you for reporting this. Did you try...

Thank you for reporting this. Did you try pressing any of the buttons on the MAX 360c? If so, what did they do?
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