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Forum: RedLine EX 40 Minutes Ago
Replies: 1
Views: 2
Posted By EscortRadar
It should not alert to these vehicles with Ka...

It should not alert to these vehicles with Ka band. Unfortunately it sounds like your RedLine EX needs to be serviced. Please contact our customer service department to set this up.
Forum: MAX 360 1 Hour Ago
Replies: 20
Views: 349
Posted By EscortRadar
Twiley, Did you recently install iOS 13 on your...

Twiley,
Did you recently install iOS 13 on your iPhone? If so, you must allow Escort Live to have access to Bluetooth. To check this, Go into iPhone's settings, scroll way down and select "Escort...
Forum: MAX 360 21 Hours Ago
Replies: 3
Views: 4
Posted By EscortRadar
It is normal and unavoidable for some firmware...

It is normal and unavoidable for some firmware updates to reset the detector back to its factory default settings.

You said that you are seeing hex code for some of the detector settings in Escort...
Forum: MAX 360 1 Day Ago
Replies: 3
Views: 4
Posted By EscortRadar
This firmware update also resolves excessive...

This firmware update also resolves excessive laser alerts.
Forum: MAX 360c 1 Day Ago
Replies: 6
Views: 7
Posted By EscortRadar
Exclamation Laser falsing WAS addressed

Actually I mis-spoke. I just confirmed with our software team that laser falsing was addressed in the latest firmware which adds Multaradar.

Update your MAX 360c and let us know if you notice a...
Forum: MAX 360c 1 Day Ago
Replies: 33
Views: 351
Posted By EscortRadar
Try the following in the MAX 360c's settings menu...

Try the following in the MAX 360c's settings menu via the detector or Escort Live:
- Turn off Ka
- IMPORTANTLY: Make sure that KaN1-10 are on
- Turn off KaN9 and KaN10
Forum: MAX 360c 1 Day Ago
Replies: 6
Views: 7
Posted By EscortRadar
1.11 has no effect on laser detection. We're...

1.11 has no effect on laser detection.

We're looking into these reports.

If your detector is constantly alerting then:
- something emitting laser light, as TBNTX mentioned with modern phones...
Forum: MAX 360c 1 Day Ago
Replies: 36
Views: 580
Posted By EscortRadar
Yes I'm well aware of that, thank you....

Yes I'm well aware of that, thank you. Unfortunately a few bad apples spoiled PMs for everyone.
Forum: MAX 360c 2 Days Ago
Replies: 36
Views: 580
Posted By EscortRadar
gadgett, I was not aware that your detector...

gadgett,

I was not aware that your detector was successfully connecting to other hotspots. I need to check before you send it in. I will reply in the next day or two.
Forum: MAX 360 5 Days Ago
Replies: 3
Views: 4
Posted By EscortRadar
Exclamation MAX 360 updated to v1.12/1.9

MAX 360 v1.12 firmware has been released for units with serial numbers beginning with 79.

-and-

MAX 360 v1.9 firmware has been released for units with serial numbers beginning with 85.
...
Forum: MAX 360c 5 Days Ago
Replies: 36
Views: 580
Posted By EscortRadar
gadgeTT, Your unit needs to be serviced...

gadgeTT,
Your unit needs to be serviced (http://escortradarforum.com/forums/showpost.php?p=151885&postcount=11). We have seen this happen and an end user does not have the necessary tools to restore...
Forum: MAX 360c 5 Days Ago
Replies: 36
Views: 580
Posted By EscortRadar
mtime, Please send me your name and address...

mtime,

Please send me your name and address for further assistance to: buy@escortradar.com

Thank you
Forum: General Detector 5 Days Ago
Replies: 23
Views: 16,307
Posted By EscortRadar
Exclamation We added OLED display replacement to Tier 1...

We added OLED display replacement to Tier 1 service.
Forum: Escort Live! for iPhone 6 Days Ago
Replies: 3
Views: 4
Posted By EscortRadar
radarrandy, Unfortunately we no longer...

radarrandy,

Unfortunately we no longer perform that service.
Forum: Escort Live! for iPhone 6 Days Ago
Replies: 1
Views: 2
Posted By EscortRadar
That setting has been eliminated. Live alerts...

That setting has been eliminated.
Live alerts can be marked as "false" which should remove them.
Forum: ZW5 and ZR5 6 Days Ago
Replies: 8
Views: 9
Posted By EscortRadar
Excellent, thanks for following up!

Excellent, thanks for following up!
Forum: MAX 360c 6 Days Ago
Replies: 12
Views: 13
Posted By EscortRadar
It will need to be serviced

It will need to be serviced
Forum: MAX 360c 6 Days Ago
Replies: 36
Views: 580
Posted By EscortRadar
mtime, We're reviewing this information you...

mtime,

We're reviewing this information you provided. I should have a response for you tomorrow.

Thank you
Forum: MAX 360c 6 Days Ago
Replies: 7
Views: 8
Posted By EscortRadar
Do not enable MRCD in IL. MRCT is used in IL but...

Do not enable MRCD in IL. MRCT is used in IL but only in pole mounted cameras which the detector's camera database will reliably alert you to without you receiving additional false alerts.

MRCD is...
Forum: MAX II and MAX 6 Days Ago
Replies: 21
Views: 1,052
Posted By EscortRadar
Darkmann, Please provide me with the serial...

Darkmann,

Please provide me with the serial number of your MAX II that is locking up. You can post it or email it to me at buy@escortradar.com, whichever works for you.
Forum: MAX 360c 1 Week Ago
Replies: 36
Views: 580
Posted By EscortRadar
mtime, What version of Escort Live and iOS...

mtime,

What version of Escort Live and iOS are you using?
Forum: ZW5 and ZR5 1 Week Ago
Replies: 8
Views: 9
Posted By EscortRadar
Only our installers offer them. You will need to...

Only our installers offer them. You will need to contact them (https://www.escortradar.com/pages/find-installer).
Forum: MAX 360c 1 Week Ago
Replies: 12
Views: 13
Posted By EscortRadar
Could it have been from a car behind you? Give...

Could it have been from a car behind you? Give it another day or two. If it continues, contact our service department.
Forum: MAX 360 1 Week Ago
Replies: 15
Views: 16
Posted By EscortRadar
Thank you for the additional information. We are...

Thank you for the additional information. We are looking into this.
Forum: MAX 360 1 Week Ago
Replies: 20
Views: 349
Posted By EscortRadar
The only Bluetooth setting available is the...

The only Bluetooth setting available is the Bluetooth Delay Setting (only available when the detector is connected to the app). If your car is connecting to your phone when it starts then setting...
Showing results 1 to 25 of 500

 
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